Jack was extremely helpful and efficient, dealing with him the last twice my Audi has been in at Hamilton.

Staff nice and helpfull

The online tracker said the car would be cleaned but it wasnt All was good except the car wasn't cleaned which I was expecting it would be. The tracker said it would be cleaned but it wasnt

Easy to use for booking my service Service completed as planned. Invoice stated my car was washed and vacuumed, it wasn't.

Good communication and service .. after deposit payment actually felt like garage were 100% I’d bought car before seeing .. bought without test drive , but luckily I like car ..

All staff onsite I dealt with were courteous and professional. 1 mark reduced due to time it took for decision from warranty company to decide if covered or not.

Fast service, looked after whilst I worked

Great experience, particularly from Rory McLaughlin when buying my wife's Audi TT. Lovely car and a generally straightforward transaction.

Dale took the time to explain everything fully to my wife and myself, he was patient and gave us both the chance to ask any questions about our new Q4 e-tron. We’re weren’t rushed in any way and completed the handover when we’re were both satisfied with everything that was explained to us. I would just like to add that the coloured charge point cover wasn’t fitted securely and dislodged, I managed to retrieve it the first time it came off but unfortunately the second time this happened when I was travelling. Sadly the vehicle is now without a complete cover on the charging cover. I would hope that this can be resolved by replacing the cover under the manufactures warranty.

The salesman was very patient with me ( I am 77yrs young) and told me a lot about the different functions regarding my new Audi Q2 but I would like another meeting as I have forgotten some of the things he pointed out to me and the manual is not very helpful to someone like me as I find it too technical.