Fast and professional service. The service and bill were explained thoroughly and clearly. Will definitely return in the future.
Kimberly
•
Sep 30, 2020
5.0/5
5.0/5
Deb Keller did an excellent job and was extremely helpful today. There were several unexpected maintenance needs that were found during the oil change and she didn’t pressure me to get them completed today. She simply informed me what was going to be most necessary and gave me a good timeline on when each of those items would be most urgently needed. She applied the appropriate discounts which was very helpful as well. Thankful for her excellent service today!
Billy
•
Sep 30, 2020
5.0/5
5.0/5
Great!
Greg
•
Sep 30, 2020
4.0/5
4.0/5
Staff was very pleasant to talk to, Knowledgeable, and prompt
Jacque
•
Sep 30, 2020
5.0/5
5.0/5
It was fast, informative, and courteous.
Tricia
•
Sep 30, 2020
4.0/5
4.0/5
I came in for a recall on my vehicle. The letter I was sent said the repair would take 30 minutes. I sat for almost 2 hours waiting and I think it would have been longer than that if I hadn’t asked someone to check on my vehicle. Recalls should not end up inconveniencing the customer any more than they already are. I have been to other dealerships where this was not an issue. I had an appointment so I don’t understand the delay. I also waited in my car for 10 minutes before anyone came out to greet me.
Barbara
•
Sep 30, 2020
4.0/5
4.0/5
A bit pricey for an oil change. Another Honda dealership in town offers a free car wash with oil change. That would be nice to offer at all locations. It would also be nice when I pull into your service bay if your representative could greet me and just by asking my name know exactly what service I was there for. I had already given that information when I made the appointment and all the details were in your system, but the rep. who greeted me admitted they had no idea why I was there. Maybe reps could have tablets that connect to the main computers. Just another opportunity for more personalized service.
William
•
Sep 30, 2020
5.0/5
5.0/5
Great service!
Paul
•
Sep 30, 2020
5.0/5
5.0/5
Very helpful service team. Followed through on exactly what was promised.
Fast and professional service. The service and bill were explained thoroughly and clearly. Will definitely return in the future.
Kimberly
•
Sep 30, 2020
5.0/5
5.0/5
Deb Keller did an excellent job and was extremely helpful today. There were several unexpected maintenance needs that were found during the oil change and she didn’t pressure me to get them completed today. She simply informed me what was going to be most necessary and gave me a good timeline on when each of those items would be most urgently needed. She applied the appropriate discounts which was very helpful as well. Thankful for her excellent service today!
Billy
•
Sep 30, 2020
5.0/5
5.0/5
Great!
Greg
•
Sep 30, 2020
4.0/5
4.0/5
Staff was very pleasant to talk to, Knowledgeable, and prompt
Jacque
•
Sep 30, 2020
5.0/5
5.0/5
It was fast, informative, and courteous.
Tricia
•
Sep 30, 2020
4.0/5
4.0/5
I came in for a recall on my vehicle. The letter I was sent said the repair would take 30 minutes. I sat for almost 2 hours waiting and I think it would have been longer than that if I hadn’t asked someone to check on my vehicle. Recalls should not end up inconveniencing the customer any more than they already are. I have been to other dealerships where this was not an issue. I had an appointment so I don’t understand the delay. I also waited in my car for 10 minutes before anyone came out to greet me.
Barbara
•
Sep 30, 2020
4.0/5
4.0/5
A bit pricey for an oil change. Another Honda dealership in town offers a free car wash with oil change. That would be nice to offer at all locations. It would also be nice when I pull into your service bay if your representative could greet me and just by asking my name know exactly what service I was there for. I had already given that information when I made the appointment and all the details were in your system, but the rep. who greeted me admitted they had no idea why I was there. Maybe reps could have tablets that connect to the main computers. Just another opportunity for more personalized service.
William
•
Sep 30, 2020
5.0/5
5.0/5
Great service!
Paul
•
Sep 30, 2020
5.0/5
5.0/5
Very helpful service team. Followed through on exactly what was promised.