They were all very helpful and made this experience amazing
Darrell
•
Jun 16, 2020
5.0/5
5.0/5
Steve Wheat gets a rating beyond excellent. The service technicians ( more than one ) had a mixup but Steve caught the errors and got everything straightened out. I am a happy customer only because of Steve Wheat’s completely above and beyond ... excellent performance !
Cathy
•
Jun 16, 2020
5.0/5
5.0/5
Service technician was professional, prompt, and made extra effort to make sure the work was finished in the time that was promised to me
Tamara
•
Jun 16, 2020
4.0/5
4.0/5
My experience was excellent
Robert
•
Jun 15, 2020
5.0/5
5.0/5
Mr. Catalan was exceptionally helpful in understanding the problem as I described and was thorough in explanation of what was to happen.
Jeffrey
•
Jun 15, 2020
5.0/5
5.0/5
The facility was very clean following all protocols for the pandemic. Service was quick they found and located a tire for my Honda Civic that had a screw and the tire I was very happy with their performance
Manasicha
•
Jun 15, 2020
4.0/5
4.0/5
Too slow with appointments. Everything else is good
James
•
Jun 15, 2020
5.0/5
5.0/5
Great service
Annette
•
Jun 15, 2020
4.0/5
4.0/5
The service department always does a wonderful job but it is still unclear to me why I have to wait 90 minutes when I have an appointment. That seems like a long wait for an oil change.
Jessica
•
Jun 15, 2020
5.0/5
5.0/5
Jeremy is always awesome!! I went to pick up my vehicle, Jeremy was busy with another client, and at least 6 employees walked right past me. I waited for 20 mins no one even acknowledged me while they sat at their desk. I love Honda and will never go anywhere else, but this was poor customer service on everyone’s part. Someone could have helped me check out, but they literally ignored me. It was not the Honda experience I am used to
They were all very helpful and made this experience amazing
Darrell
•
Jun 16, 2020
5.0/5
5.0/5
Steve Wheat gets a rating beyond excellent. The service technicians ( more than one ) had a mixup but Steve caught the errors and got everything straightened out. I am a happy customer only because of Steve Wheat’s completely above and beyond ... excellent performance !
Cathy
•
Jun 16, 2020
5.0/5
5.0/5
Service technician was professional, prompt, and made extra effort to make sure the work was finished in the time that was promised to me
Tamara
•
Jun 16, 2020
4.0/5
4.0/5
My experience was excellent
Robert
•
Jun 15, 2020
5.0/5
5.0/5
Mr. Catalan was exceptionally helpful in understanding the problem as I described and was thorough in explanation of what was to happen.
Jeffrey
•
Jun 15, 2020
5.0/5
5.0/5
The facility was very clean following all protocols for the pandemic. Service was quick they found and located a tire for my Honda Civic that had a screw and the tire I was very happy with their performance
Manasicha
•
Jun 15, 2020
4.0/5
4.0/5
Too slow with appointments. Everything else is good
James
•
Jun 15, 2020
5.0/5
5.0/5
Great service
Annette
•
Jun 15, 2020
4.0/5
4.0/5
The service department always does a wonderful job but it is still unclear to me why I have to wait 90 minutes when I have an appointment. That seems like a long wait for an oil change.
Jessica
•
Jun 15, 2020
5.0/5
5.0/5
Jeremy is always awesome!! I went to pick up my vehicle, Jeremy was busy with another client, and at least 6 employees walked right past me. I waited for 20 mins no one even acknowledged me while they sat at their desk. I love Honda and will never go anywhere else, but this was poor customer service on everyone’s part. Someone could have helped me check out, but they literally ignored me. It was not the Honda experience I am used to