Had my crv treated today with resist all and oil change. Was told 2 to 3 hours but I had to call a few times to get update on the progress. It took much longer. Other than communication, my experience was wonderful. EXCELLENT job on the resist all. My car looks beautiful. I will be coming back for several years, so we will get the communication right. I have no doubt. Service lady, Melissa was fine, so I will probably go back to her. Thank you
Ronald
•
Sep 26, 2019
5.0/5
5.0/5
Professional, courteous, and expeditious sevice. Totally satisfied.
Leslie
•
Sep 26, 2019
4.0/5
4.0/5
I came to Hare for the first time at this appt bc I was tired of the long wait times at Indy Honda over the past year. They didn't communicate with me that the times would take 2 to 4 hours. So I called Hare and explained my situation. I love in Franklin and it's a haul to Hare,but my sister said the service was great. So I went. Steven was my service guy to check me in. I explained why I was there and asked if they would double check to see if the issue Indy Honda said, was truly the problem b4 spending a ton of money to fix it. They actually found a code that they reset and hopefully that does it. Regardless, I asked Indy Honda if it was a code and they said no. Then Hare found it and reset it. It was 2.5 hours long of a wait, but no cost. So if that fixes it, that's great. Thank you!!
Fred
•
Sep 25, 2019
5.0/5
5.0/5
We had a great experience. The salesman was very knowledgeable and no pressure. We would go back.
David
•
Sep 25, 2019
5.0/5
5.0/5
We had made an appointment for an oil change. Within 30-40 minutes of our arrival we were headed back home with freshly service car. Customer Service representative and Technician provided first class service. Thank you.
James
•
Sep 25, 2019
5.0/5
5.0/5
Service and hospitality were great!
Debbie
•
Sep 25, 2019
5.0/5
5.0/5
Great service as always
Linda
•
Sep 25, 2019
5.0/5
5.0/5
My only issue was that it took so long. I made an appointment but there were cars in front of me for express service. The good thing is that it took 30-40 minutes less than the service advisor's estimate.
Melissa
•
Sep 25, 2019
5.0/5
5.0/5
Very friendly, quick, sufficient
Joseph
•
Sep 24, 2019
5.0/5
5.0/5
Working with this dealership was easy and quick. Tim got us in and out with a great new car. It was the fastest car buying experience we have had.
Had my crv treated today with resist all and oil change. Was told 2 to 3 hours but I had to call a few times to get update on the progress. It took much longer. Other than communication, my experience was wonderful. EXCELLENT job on the resist all. My car looks beautiful. I will be coming back for several years, so we will get the communication right. I have no doubt. Service lady, Melissa was fine, so I will probably go back to her. Thank you
Ronald
•
Sep 26, 2019
5.0/5
5.0/5
Professional, courteous, and expeditious sevice. Totally satisfied.
Leslie
•
Sep 26, 2019
4.0/5
4.0/5
I came to Hare for the first time at this appt bc I was tired of the long wait times at Indy Honda over the past year. They didn't communicate with me that the times would take 2 to 4 hours. So I called Hare and explained my situation. I love in Franklin and it's a haul to Hare,but my sister said the service was great. So I went. Steven was my service guy to check me in. I explained why I was there and asked if they would double check to see if the issue Indy Honda said, was truly the problem b4 spending a ton of money to fix it. They actually found a code that they reset and hopefully that does it. Regardless, I asked Indy Honda if it was a code and they said no. Then Hare found it and reset it. It was 2.5 hours long of a wait, but no cost. So if that fixes it, that's great. Thank you!!
Fred
•
Sep 25, 2019
5.0/5
5.0/5
We had a great experience. The salesman was very knowledgeable and no pressure. We would go back.
David
•
Sep 25, 2019
5.0/5
5.0/5
We had made an appointment for an oil change. Within 30-40 minutes of our arrival we were headed back home with freshly service car. Customer Service representative and Technician provided first class service. Thank you.
James
•
Sep 25, 2019
5.0/5
5.0/5
Service and hospitality were great!
Debbie
•
Sep 25, 2019
5.0/5
5.0/5
Great service as always
Linda
•
Sep 25, 2019
5.0/5
5.0/5
My only issue was that it took so long. I made an appointment but there were cars in front of me for express service. The good thing is that it took 30-40 minutes less than the service advisor's estimate.
Melissa
•
Sep 25, 2019
5.0/5
5.0/5
Very friendly, quick, sufficient
Joseph
•
Sep 24, 2019
5.0/5
5.0/5
Working with this dealership was easy and quick. Tim got us in and out with a great new car. It was the fastest car buying experience we have had.