There was initially a mistake based on poor communication, and work was done on my van that I had not authorized. Josh took care of the situation and was kind and calm throughout the process. Thanks, Josh! You turned my situation around.
Paul
•
Sep 24, 2019
5.0/5
5.0/5
Our family loves our Hondas and the folks from Hare sales, and the service department. Nelson, our customer rep, couldn't have been nicer as well as having a great sense of humor. My CR-V was serviced and fixed while I waited, which is impressive. Great car / Great staff! P.j. Yinger Brownsburg, IN
Joseph
•
Sep 24, 2019
5.0/5
5.0/5
Very busy. Work was done efficiently. Service guy very friendly.
Teresa
•
Sep 24, 2019
5.0/5
5.0/5
Very pleased with the assistance that Weston and Megan provided during my recent service appointment visit.
John
•
Sep 24, 2019
4.0/5
4.0/5
It took a little longer for someone to get to me at check in. Wasn’t busy or anything
James
•
Sep 24, 2019
5.0/5
5.0/5
Great service and quick
Suzanne
•
Sep 24, 2019
4.0/5
4.0/5
I dropped my car off in the overnight drop off. I received a personal text message in the morning with a name and phone number stating they were starting the service. They sent me an update on the service and pricing. I called them back and after speaking to them the tire was covered under warranty. They stated they would take care of it. I called them about 4:30 to see if it was ready but I had to leave voicemail. I called again 15 minutes later because I was getting a ride to pick my car up. I was told my car would be ready upon arrival. I arrived 5:25. My car was ready and I was in and out in 5 minutes. It was overall a good experience. The text service is great. I am not sure it is possible but if you could do more updates through the text service that would be awesome. Like estimated time your car is ready.
Robert
•
Sep 24, 2019
5.0/5
5.0/5
G great service
Sandra
•
Sep 24, 2019
5.0/5
5.0/5
Absolutely loved Milton & how efficient he is!
Kimberly
•
Sep 24, 2019
5.0/5
5.0/5
Service was excellent as always with my dedicated service person Nelson.
There was initially a mistake based on poor communication, and work was done on my van that I had not authorized. Josh took care of the situation and was kind and calm throughout the process. Thanks, Josh! You turned my situation around.
Paul
•
Sep 24, 2019
5.0/5
5.0/5
Our family loves our Hondas and the folks from Hare sales, and the service department. Nelson, our customer rep, couldn't have been nicer as well as having a great sense of humor. My CR-V was serviced and fixed while I waited, which is impressive. Great car / Great staff! P.j. Yinger Brownsburg, IN
Joseph
•
Sep 24, 2019
5.0/5
5.0/5
Very busy. Work was done efficiently. Service guy very friendly.
Teresa
•
Sep 24, 2019
5.0/5
5.0/5
Very pleased with the assistance that Weston and Megan provided during my recent service appointment visit.
John
•
Sep 24, 2019
4.0/5
4.0/5
It took a little longer for someone to get to me at check in. Wasn’t busy or anything
James
•
Sep 24, 2019
5.0/5
5.0/5
Great service and quick
Suzanne
•
Sep 24, 2019
4.0/5
4.0/5
I dropped my car off in the overnight drop off. I received a personal text message in the morning with a name and phone number stating they were starting the service. They sent me an update on the service and pricing. I called them back and after speaking to them the tire was covered under warranty. They stated they would take care of it. I called them about 4:30 to see if it was ready but I had to leave voicemail. I called again 15 minutes later because I was getting a ride to pick my car up. I was told my car would be ready upon arrival. I arrived 5:25. My car was ready and I was in and out in 5 minutes. It was overall a good experience. The text service is great. I am not sure it is possible but if you could do more updates through the text service that would be awesome. Like estimated time your car is ready.
Robert
•
Sep 24, 2019
5.0/5
5.0/5
G great service
Sandra
•
Sep 24, 2019
5.0/5
5.0/5
Absolutely loved Milton & how efficient he is!
Kimberly
•
Sep 24, 2019
5.0/5
5.0/5
Service was excellent as always with my dedicated service person Nelson.