I was told that everything is excellent, then later I checked the email communication from the service technician that said the tire should be balanced. Not sure that is true or just something to get the bill higher. Anyway, I was not contacted while I was at the service center of this nor told about it when I was paying for the service of A1 maintenance. Communication with the customer should be better because I drive 45 minutes (or longer depending on traffic) to get there and I would appreciate a face to face communication about service that I may need completed on that visit, not an email that I read later sometime.
Lech
•
Sep 9, 2019
5.0/5
5.0/5
Repair was done on time and quickly. My service advisor was friendly and courteous. Restroom facilities still dreadful.
Maurice
•
Sep 9, 2019
5.0/5
5.0/5
Quick and professional
Pamela
•
Sep 9, 2019
5.0/5
5.0/5
I made an appointment to get some work done on my car and was not surprised at the service I received from Hare. Nelson Catalan has a loaner car ready for me in order to get the work done on my car and not be inconvenienced by not having a way to work or having to wait until my car was ready. GREAT CUSTOMER SERVICE!!!
Kelly
•
Sep 9, 2019
5.0/5
5.0/5
Miguel was helpful and honest. I had anxiety about buying again because of a previous experience but I was at ease the whole time and love my car!
Marvin
•
Sep 9, 2019
5.0/5
5.0/5
If I could award Hare Honda Service 10 stars I would. Sarah Zipoff, the young lady we dealt with went above and beyond to see we were taken care of. Her patience was awesome. Hare Honda provided us a Lonaner vehicle. The service personnel met all the ridiculous demands of the extended warranty company. Suffice it to say, Hare Honda has earned our trust and loyalty.
Ayee
•
Sep 9, 2019
5.0/5
5.0/5
Miguel who work there is very nice and professional. We are happy with our purchase of the Honda Pilot! He give is a great deal that was compared to the Kelly blue book
Sean
•
Sep 9, 2019
5.0/5
5.0/5
John Drake was fantastic! He was able to get me in a good car and he was so professional and polite. Thank you Mr.Drake
Joseph
•
Sep 9, 2019
4.0/5
4.0/5
The sales person was excellent The detailing department lacks ethics took me over 4 hours to clean and detail the car myself there was wax left on the plastic parts the glass was dirty inside and out the seeds were dirty there was wide items left on the carpeting in the back I just think they could have done a better job at detailing other than that no complaints
I was told that everything is excellent, then later I checked the email communication from the service technician that said the tire should be balanced. Not sure that is true or just something to get the bill higher. Anyway, I was not contacted while I was at the service center of this nor told about it when I was paying for the service of A1 maintenance. Communication with the customer should be better because I drive 45 minutes (or longer depending on traffic) to get there and I would appreciate a face to face communication about service that I may need completed on that visit, not an email that I read later sometime.
Lech
•
Sep 9, 2019
5.0/5
5.0/5
Repair was done on time and quickly. My service advisor was friendly and courteous. Restroom facilities still dreadful.
Maurice
•
Sep 9, 2019
5.0/5
5.0/5
Quick and professional
Pamela
•
Sep 9, 2019
5.0/5
5.0/5
I made an appointment to get some work done on my car and was not surprised at the service I received from Hare. Nelson Catalan has a loaner car ready for me in order to get the work done on my car and not be inconvenienced by not having a way to work or having to wait until my car was ready. GREAT CUSTOMER SERVICE!!!
Kelly
•
Sep 9, 2019
5.0/5
5.0/5
Miguel was helpful and honest. I had anxiety about buying again because of a previous experience but I was at ease the whole time and love my car!
Marvin
•
Sep 9, 2019
5.0/5
5.0/5
If I could award Hare Honda Service 10 stars I would. Sarah Zipoff, the young lady we dealt with went above and beyond to see we were taken care of. Her patience was awesome. Hare Honda provided us a Lonaner vehicle. The service personnel met all the ridiculous demands of the extended warranty company. Suffice it to say, Hare Honda has earned our trust and loyalty.
Ayee
•
Sep 9, 2019
5.0/5
5.0/5
Miguel who work there is very nice and professional. We are happy with our purchase of the Honda Pilot! He give is a great deal that was compared to the Kelly blue book
Sean
•
Sep 9, 2019
5.0/5
5.0/5
John Drake was fantastic! He was able to get me in a good car and he was so professional and polite. Thank you Mr.Drake
Joseph
•
Sep 9, 2019
4.0/5
4.0/5
The sales person was excellent The detailing department lacks ethics took me over 4 hours to clean and detail the car myself there was wax left on the plastic parts the glass was dirty inside and out the seeds were dirty there was wide items left on the carpeting in the back I just think they could have done a better job at detailing other than that no complaints