Great Service.

I scheduled an appointment for an oil change. I accepted the offer to also rotate the tires as it had been a while. I was then informed that there was a recall on a door latch, and that the parts were in stock and it would only add about 30 minutes to the estimated time of an hour. So an hour and a half. That was acceptable. After two and a half hours had passed, I asked for an update as to why this was taking so long. I was told the recall issue took a lot longer than anticipated, but nobody bothered to come see me in the waiting area to let me know about this. I was left to sit and wonder if they were even working on my vehicle. At about the three hour mark the car was finished. The service tech did credit me the cost of the tire rotation for the extra long wait. That is very much appreciated. Thus the 4-star rating. Better communication and periodic updates that things are not going smoothly would have made a world of difference.

Karen Bayless from Hare Honda in Avon Indiana was amazing. Karen went over everything with me which was great. What I liked best there was no long wait I was in and out quick. I picked my car up the next day the car was ready to go Karen went over everything in the car and I was home in no time . Great Experience . Donna Cannon

Really appreciated the person assisting me from coming in the door to leaving. listened, patient to answer questions and personable, not pushy or trying to sell me something. I was almost ready for this to be my last time for service with Hare honda, but I just may stick with it!

Fair pricing , customer service is very nice and friendly

Excellent

Always great service when I come to Hare Honda! The guys in the service department treat me with respect and kindness every time! I never feel out of place as a woman in the service department.

Good and quick service for my car

Great customer service. Took a bit long to do service but they did a great job.

It was great!