The maintenance team is absolutely and 100% great and responsible and they definitely deliver. !! Maintenance team is great!! Thumbs up!!However!!! it’s the staff in VIVE LA office , general manager and his lazy crew with enormous attitude that has issues with attitude and civility.Very uncivilized and unprofessional bunch of people works in the office of VIVE LA and they are causing stress 100% because of their laziness.They never do their jobs , they always defend themselves and their inability to perform the jobs they are hired to do.Everything is an issue for GM Kipling and his crew . They never follow up on anything, the building is in shambles and they refuse to do anything about it.Missing light bulbs, trash , broken doors and locks and gates , broken pipes and floods , homeless walking and sleeping all over the building, missing packages etc …. It is pointless to talk to them as they are bunch of spoiled entitled children with no common sense or integrity.I will be moving out as soon as I can and I can’t wait to get the heck out of here as I’m beyond disappointed and disgusted with how VIVE LA team treats their tenants.Despicable and insulting.The owners of the building should really look into this case because I’ve lived here for five years and the situation is declining and becoming worse by the day , most tenants left and are leaving….

Sink was clogged because of malfunction of the garbage disposal. It took three days and multiple service requests plus multiple emails to management for anyone to even acknowledge that I couldn’t use my kitchen for days on end . I ended up fixing the problem by myself as it was utterly unacceptable to not be able to have functioning kitchen . On top of that maintenance doesn’t wear shoe covers and walk all over my house with dirty boots. I even left bunch of shoe covers by the door, .. it was ignored.It’s highly disrespectful to tenants.

My sink was backing up garbage disposal and it took three days of contacting , several emails to management and nothing happened.I ended up fixing the problem by myself because if I waited for maintenance it would be anyone’s guess if and when it will happen.I also make a firm request for maintenance team to wear shoes covers and I even provide shoe covers for them but they never use them and walk all over my apartment in filthy shoes .Unacceptable behavior all around.

The 2 earlier requests I put high not emergency. So this request was fast and done well, legitimately took extra day due to old pipes below. So am pleased with expert workers. Thanks 😊Small think, but the shower drain was not reattached and I don't see the 2 screws.not urgent. They can bring when kitchen sink edge tile porcelain request worker comes....

Aaron is great!

All good

Aaron was very helpful in helping to fix a leak and even helped to fix my front door, replacing the knob and making it easier to open.