Great experience, easy to get in, I feel very safety inside the facility
Verified User
•
Oct 1, 2026
5.0/5
5.0/5
Connie was a slice of awesome
Verified User
•
Sep 29, 2026
5.0/5
5.0/5
Tracey was very helpful and i really liked how quick the whole deal went..nothing like good customer service..I really appreciate it..
Verified User
•
Sep 26, 2026
5.0/5
5.0/5
Great experience
Verified User
•
Sep 25, 2026
5.0/5
5.0/5
Great costumer service
Verified User
•
Sep 24, 2026
5.0/5
5.0/5
I’ve been with cubesmarts for years, I just upgrade or downgrade when I have too, Cubesmart prices no other storage can compare. Thats why I stay loyal to cubesmart, Naim and Nichole are great help. No if and butts with those two as a team. They both go out of their ways to help in any situation.
Verified User
•
Sep 20, 2026
4.0/5
4.0/5
The app was down so I had to call in. I was upset that I couldn't get my code to work. However, after I got your agent on the phone I realized that I was using wrong unit number. They helped me and it was all good after that.There was no person there so I had to call.
Verified User
•
Sep 18, 2026
5.0/5
5.0/5
The store mgr Naim is always professional, courteous and knowledgeable. A pleasure to work with
Verified User
•
Sep 17, 2026
3.0/5
3.0/5
I sent the email below and I never received an explanation, the only reason I did not selected another warehouse was because it was my last day to move my stuffs in.-----Hey Team,I would like some clarification regarding the pricing for my reservation (Confirmation Number: 5008387740-1-11895095).I am seeing several conflicting amounts and would like to understand how the monthly rate went from the advertised $103.50 to $139.15:- The website states $103.50/mo. online (instead of the $138.00 "in store" price).- This reservation email states the monthly rent is $111.75.- When attempting to complete the rental online, the recurring monthly payment shows as $135.38.- Finally, the agreement itself states $139.15.Could you please clarify the breakdown of these charges and confirm the final monthly rate?Additionally, the system is forcing me to purchase a "Tamper resistant lock." I already have my own lock and do not wish to buy one. Please let me know how I can remove this charge from my rental.Thank you in advance for your assistance.
Great experience, easy to get in, I feel very safety inside the facility
Verified User
•
Oct 1, 2026
5.0/5
5.0/5
Connie was a slice of awesome
Verified User
•
Sep 29, 2026
5.0/5
5.0/5
Tracey was very helpful and i really liked how quick the whole deal went..nothing like good customer service..I really appreciate it..
Verified User
•
Sep 26, 2026
5.0/5
5.0/5
Great experience
Verified User
•
Sep 25, 2026
5.0/5
5.0/5
Great costumer service
Verified User
•
Sep 24, 2026
5.0/5
5.0/5
I’ve been with cubesmarts for years, I just upgrade or downgrade when I have too, Cubesmart prices no other storage can compare. Thats why I stay loyal to cubesmart, Naim and Nichole are great help. No if and butts with those two as a team. They both go out of their ways to help in any situation.
Verified User
•
Sep 20, 2026
4.0/5
4.0/5
The app was down so I had to call in. I was upset that I couldn't get my code to work. However, after I got your agent on the phone I realized that I was using wrong unit number. They helped me and it was all good after that.There was no person there so I had to call.
Verified User
•
Sep 18, 2026
5.0/5
5.0/5
The store mgr Naim is always professional, courteous and knowledgeable. A pleasure to work with
Verified User
•
Sep 17, 2026
3.0/5
3.0/5
I sent the email below and I never received an explanation, the only reason I did not selected another warehouse was because it was my last day to move my stuffs in.-----Hey Team,I would like some clarification regarding the pricing for my reservation (Confirmation Number: 5008387740-1-11895095).I am seeing several conflicting amounts and would like to understand how the monthly rate went from the advertised $103.50 to $139.15:- The website states $103.50/mo. online (instead of the $138.00 "in store" price).- This reservation email states the monthly rent is $111.75.- When attempting to complete the rental online, the recurring monthly payment shows as $135.38.- Finally, the agreement itself states $139.15.Could you please clarify the breakdown of these charges and confirm the final monthly rate?Additionally, the system is forcing me to purchase a "Tamper resistant lock." I already have my own lock and do not wish to buy one. Please let me know how I can remove this charge from my rental.Thank you in advance for your assistance.