Tina from the Odenton/Fort Meade location is great. She communicates well and is always helpful. She also takes great pride in the cleanliness and security of the building.
Verified User
•
Dec 11, 2025
5.0/5
5.0/5
IT IS VERY MANAGEABLE TO ACCESS AND UTILIZE
Verified User
•
Dec 11, 2025
5.0/5
5.0/5
Kimberly is very professional and efficient. Storage facility is immaculate.
Verified User
•
Dec 9, 2025
1.0/5
1.0/5
I have not gotten my refund!
Verified User
•
Dec 7, 2025
1.0/5
1.0/5
My transfer of goods was cancelled three times. I had to arrange the transfer with a third party at a cost of $300.
Verified User
•
Dec 6, 2025
5.0/5
5.0/5
Fast and easy customer experience
Verified User
•
Dec 6, 2025
1.0/5
1.0/5
Terrible
Verified User
•
Dec 5, 2025
5.0/5
5.0/5
So far, it’s been a great storage.
Verified User
•
Dec 3, 2025
5.0/5
5.0/5
Very helpful and clean facility
Verified User
•
Dec 3, 2025
1.0/5
1.0/5
When I initially got my storage I was excited with the competitive pricing, size of the facility, cleanliness, and its accessibility. However, I recently went to put a bunch of boxes in storage and to my surprise the elevator was not working. I had to go up 5 flights of stairs making multiple trips to unload my items. For what I’m paying this is completely unacceptable. I hope this does not happen in the future.
Tina from the Odenton/Fort Meade location is great. She communicates well and is always helpful. She also takes great pride in the cleanliness and security of the building.
Verified User
•
Dec 11, 2025
5.0/5
5.0/5
IT IS VERY MANAGEABLE TO ACCESS AND UTILIZE
Verified User
•
Dec 11, 2025
5.0/5
5.0/5
Kimberly is very professional and efficient. Storage facility is immaculate.
Verified User
•
Dec 9, 2025
1.0/5
1.0/5
I have not gotten my refund!
Verified User
•
Dec 7, 2025
1.0/5
1.0/5
My transfer of goods was cancelled three times. I had to arrange the transfer with a third party at a cost of $300.
Verified User
•
Dec 6, 2025
5.0/5
5.0/5
Fast and easy customer experience
Verified User
•
Dec 6, 2025
1.0/5
1.0/5
Terrible
Verified User
•
Dec 5, 2025
5.0/5
5.0/5
So far, it’s been a great storage.
Verified User
•
Dec 3, 2025
5.0/5
5.0/5
Very helpful and clean facility
Verified User
•
Dec 3, 2025
1.0/5
1.0/5
When I initially got my storage I was excited with the competitive pricing, size of the facility, cleanliness, and its accessibility. However, I recently went to put a bunch of boxes in storage and to my surprise the elevator was not working. I had to go up 5 flights of stairs making multiple trips to unload my items. For what I’m paying this is completely unacceptable. I hope this does not happen in the future.