Tina from the Odenton/Fort Meade location is great. She communicates well and is always helpful. She also takes great pride in the cleanliness and security of the building.

IT IS VERY MANAGEABLE TO ACCESS AND UTILIZE

Kimberly is very professional and efficient. Storage facility is immaculate.

I have not gotten my refund!

My transfer of goods was cancelled three times. I had to arrange the transfer with a third party at a cost of $300.

Fast and easy customer experience

Terrible

So far, it’s been a great storage.

Very helpful and clean facility

When I initially got my storage I was excited with the competitive pricing, size of the facility, cleanliness, and its accessibility. However, I recently went to put a bunch of boxes in storage and to my surprise the elevator was not working. I had to go up 5 flights of stairs making multiple trips to unload my items. For what I’m paying this is completely unacceptable. I hope this does not happen in the future.