Front desk staff is often unhelpful. When we first checked in to our appointment, the process was very confusing and we weren’t given a map or any directions on how to find our unit except for the floor number. It is required to give your ID as collateral for a moving cart, but front desk staff are hardly ever there to give a cart, and when they are there, they are often rude.
Verified User
•
Feb 23, 2026
5.0/5
5.0/5
Easy check in , easy access to units. Great staff to deal with.
Verified User
•
Feb 23, 2026
5.0/5
5.0/5
This was a simple and affordable process. Gina had great customer service! She was extremely friendly and helpful. This was a huge burden off of my shoulders.
Verified User
•
Feb 20, 2026
5.0/5
5.0/5
I had an amazing and helpful experience and would recommend this location as i was taken care of well and helped every step of the way.
Verified User
•
Feb 19, 2026
5.0/5
5.0/5
Excellent service from Izzy!!
Verified User
•
Feb 19, 2026
5.0/5
5.0/5
Very professional staff, unit was big and very clean . The area is quiet.
Verified User
•
Feb 17, 2026
5.0/5
5.0/5
Excellent customer service, and very clean area. and the App is very helpful
Verified User
•
Feb 13, 2026
5.0/5
5.0/5
Easy enrollment process and the customer service lady was super nice.
Verified User
•
Feb 12, 2026
4.0/5
4.0/5
A little hard when you have to drive a truck in there.
Front desk staff is often unhelpful. When we first checked in to our appointment, the process was very confusing and we weren’t given a map or any directions on how to find our unit except for the floor number. It is required to give your ID as collateral for a moving cart, but front desk staff are hardly ever there to give a cart, and when they are there, they are often rude.
Verified User
•
Feb 23, 2026
5.0/5
5.0/5
Easy check in , easy access to units. Great staff to deal with.
Verified User
•
Feb 23, 2026
5.0/5
5.0/5
This was a simple and affordable process. Gina had great customer service! She was extremely friendly and helpful. This was a huge burden off of my shoulders.
Verified User
•
Feb 20, 2026
5.0/5
5.0/5
I had an amazing and helpful experience and would recommend this location as i was taken care of well and helped every step of the way.
Verified User
•
Feb 19, 2026
5.0/5
5.0/5
Excellent service from Izzy!!
Verified User
•
Feb 19, 2026
5.0/5
5.0/5
Very professional staff, unit was big and very clean . The area is quiet.
Verified User
•
Feb 17, 2026
5.0/5
5.0/5
Excellent customer service, and very clean area. and the App is very helpful
Verified User
•
Feb 13, 2026
5.0/5
5.0/5
Easy enrollment process and the customer service lady was super nice.
Verified User
•
Feb 12, 2026
4.0/5
4.0/5
A little hard when you have to drive a truck in there.