My storage unit 7008 was cut as if someone tried to remove lock. Please install a new slide hasp!! Also, unit 6-36 inside looks as if someone has tried to cut the metal also.
Verified User
•
Feb 26, 2025
5.0/5
5.0/5
Awesomeness
Verified User
•
Feb 26, 2025
5.0/5
5.0/5
Awsome
Verified User
•
Feb 25, 2025
5.0/5
5.0/5
Checking in at Cubesmart on W. 55th Street didn't start off on the best foot, I was assigned a dusty unit with little to no space due to an obstruction positioned in the center of the unit. Causing limited mobility and space. Upon complaining nothing was initially done, until complaining again, only this time directly to the worker who assigned the unit. They quickly reassigned a new unit, causing some relief, yet and still a bit of stress due to having to move all over again. When doing so, I was required to exchange my driver's license for a key to utilize a dolly, upon completion I was to turn key in, in order to have my driver's license returned. Upon returning to make exchange, the worker who reassigned unit was gone and so was my driver's license. I complained to the only other front desk worker available "Victor" who initially seemed more concerned with telling me "they have no dumpster or trash can and I would have to take any trash with me." However, upon finding out my driver's license was missing he apologized and went into action assessing how to get it back. Days passed before Victor returned saying "he had been contacting another customer who left an unclaimed drivers license and managed to get a hold of them. By the following day my driver's license was returned. Sending a special thanks to VICTOR! π
Verified User
•
Feb 24, 2025
5.0/5
5.0/5
VERY CLEAN AN ORGINIZED
Verified User
•
Feb 23, 2025
5.0/5
5.0/5
The salesperson explained everything about the spaces to help us make our decision. Very friendly and helpful..the owner & salesperson. So nice
Verified User
•
Feb 22, 2025
5.0/5
5.0/5
Robert was very kind and he explained everything in detail from the storage unit to making payments on their web site, just wonderful talking to him. Thank you.ππππππ
Verified User
•
Feb 22, 2025
5.0/5
5.0/5
Robert is very kind and explained everything in detail about the storage unit and always great to talk to if I ever have any questions he is the man to ask. Thank youππππππππ
Verified User
•
Feb 18, 2025
5.0/5
5.0/5
Todo muy bien las ΓΊnicas 2 cosas que no me ha gustado en la localizaciΓ³n que estoy cuando llueve se acumula mucho el agua en la puerta principal de abajo y nadie la barre o la retira y lo segundo que la puerta del gate casi no sirve si no es por los managers de la oficina que son excelentes personas y excelente trabajo
My storage unit 7008 was cut as if someone tried to remove lock. Please install a new slide hasp!! Also, unit 6-36 inside looks as if someone has tried to cut the metal also.
Verified User
•
Feb 26, 2025
5.0/5
5.0/5
Awesomeness
Verified User
•
Feb 26, 2025
5.0/5
5.0/5
Awsome
Verified User
•
Feb 25, 2025
5.0/5
5.0/5
Checking in at Cubesmart on W. 55th Street didn't start off on the best foot, I was assigned a dusty unit with little to no space due to an obstruction positioned in the center of the unit. Causing limited mobility and space. Upon complaining nothing was initially done, until complaining again, only this time directly to the worker who assigned the unit. They quickly reassigned a new unit, causing some relief, yet and still a bit of stress due to having to move all over again. When doing so, I was required to exchange my driver's license for a key to utilize a dolly, upon completion I was to turn key in, in order to have my driver's license returned. Upon returning to make exchange, the worker who reassigned unit was gone and so was my driver's license. I complained to the only other front desk worker available "Victor" who initially seemed more concerned with telling me "they have no dumpster or trash can and I would have to take any trash with me." However, upon finding out my driver's license was missing he apologized and went into action assessing how to get it back. Days passed before Victor returned saying "he had been contacting another customer who left an unclaimed drivers license and managed to get a hold of them. By the following day my driver's license was returned. Sending a special thanks to VICTOR! π
Verified User
•
Feb 24, 2025
5.0/5
5.0/5
VERY CLEAN AN ORGINIZED
Verified User
•
Feb 23, 2025
5.0/5
5.0/5
The salesperson explained everything about the spaces to help us make our decision. Very friendly and helpful..the owner & salesperson. So nice
Verified User
•
Feb 22, 2025
5.0/5
5.0/5
Robert was very kind and he explained everything in detail from the storage unit to making payments on their web site, just wonderful talking to him. Thank you.ππππππ
Verified User
•
Feb 22, 2025
5.0/5
5.0/5
Robert is very kind and explained everything in detail about the storage unit and always great to talk to if I ever have any questions he is the man to ask. Thank youππππππππ
Verified User
•
Feb 18, 2025
5.0/5
5.0/5
Todo muy bien las ΓΊnicas 2 cosas que no me ha gustado en la localizaciΓ³n que estoy cuando llueve se acumula mucho el agua en la puerta principal de abajo y nadie la barre o la retira y lo segundo que la puerta del gate casi no sirve si no es por los managers de la oficina que son excelentes personas y excelente trabajo