Front desk staff is often unhelpful. When we first checked in to our appointment, the process was very confusing and we weren’t given a map or any directions on how to find our unit except for the floor number. It is required to give your ID as collateral for a moving cart, but front desk staff are hardly ever there to give a cart, and when they are there, they are often rude.
Verified User
•
Feb 23, 2026
5.0/5
5.0/5
Easy check in , easy access to units. Great staff to deal with.
Verified User
•
Feb 23, 2026
5.0/5
5.0/5
This was a simple and affordable process. Gina had great customer service! She was extremely friendly and helpful. This was a huge burden off of my shoulders.
Verified User
•
Feb 20, 2026
5.0/5
5.0/5
I had an amazing and helpful experience and would recommend this location as i was taken care of well and helped every step of the way.
Verified User
•
Feb 19, 2026
5.0/5
5.0/5
Excellent service from Izzy!!
Verified User
•
Feb 19, 2026
5.0/5
5.0/5
Very professional staff, unit was big and very clean . The area is quiet.
Verified User
•
Feb 17, 2026
5.0/5
5.0/5
Excellent customer service, and very clean area. and the App is very helpful
Front desk staff is often unhelpful. When we first checked in to our appointment, the process was very confusing and we weren’t given a map or any directions on how to find our unit except for the floor number. It is required to give your ID as collateral for a moving cart, but front desk staff are hardly ever there to give a cart, and when they are there, they are often rude.
Verified User
•
Feb 23, 2026
5.0/5
5.0/5
Easy check in , easy access to units. Great staff to deal with.
Verified User
•
Feb 23, 2026
5.0/5
5.0/5
This was a simple and affordable process. Gina had great customer service! She was extremely friendly and helpful. This was a huge burden off of my shoulders.
Verified User
•
Feb 20, 2026
5.0/5
5.0/5
I had an amazing and helpful experience and would recommend this location as i was taken care of well and helped every step of the way.
Verified User
•
Feb 19, 2026
5.0/5
5.0/5
Excellent service from Izzy!!
Verified User
•
Feb 19, 2026
5.0/5
5.0/5
Very professional staff, unit was big and very clean . The area is quiet.
Verified User
•
Feb 17, 2026
5.0/5
5.0/5
Excellent customer service, and very clean area. and the App is very helpful