The experience of renting from the facility was simple and the people we worked with were very friendly, helpful and professional.
Verified User
•
Aug 11, 2026
5.0/5
5.0/5
Staff was helpful and pleasant
Verified User
•
Aug 10, 2026
5.0/5
5.0/5
Great service
Verified User
•
Aug 8, 2026
5.0/5
5.0/5
I had water coming in from the mechanical room into my unit. I was quickly relocated to a new unit with the same price as first contracted. Everyone at the center was accommodating to make sure it was an easy move financially. Nothing in my unit was damaged because I had the foresight to have all of my possessions on shelving. Special shout out to Mickey, because he was a temp for the day I moved and handled the paperwork which was a little different than what he was used to. Deena is my go-to person at this location, but she was on vacation. So all is good. I will continue to do business here.
Verified User
•
Aug 8, 2026
1.0/5
1.0/5
rented 2 units. and use 1 for 2 weeks & i was told that it i only use for 2 weeks that’s what i’ll be charged but i didn’t they charge for a whole month and i only use it for 2 weeks so what they told me was a lie just to get my in to rent it
Verified User
•
Aug 4, 2026
1.0/5
1.0/5
Like please tell me how its any of your business if its during normal hours before 10pm what myself or my husband are doing in our private storage... seriously.... that's wild kicking me out just like that SMH Yaah yaah..
Verified User
•
Aug 2, 2026
5.0/5
5.0/5
Excellent service
Verified User
•
Jul 30, 2026
5.0/5
5.0/5
Awesome experience
Verified User
•
Jul 26, 2026
5.0/5
5.0/5
Liz in New Rochelle was extremely helpful. She helped us pick the right size and made everything easier!
The experience of renting from the facility was simple and the people we worked with were very friendly, helpful and professional.
Verified User
•
Aug 11, 2026
5.0/5
5.0/5
Staff was helpful and pleasant
Verified User
•
Aug 10, 2026
5.0/5
5.0/5
Great service
Verified User
•
Aug 8, 2026
5.0/5
5.0/5
I had water coming in from the mechanical room into my unit. I was quickly relocated to a new unit with the same price as first contracted. Everyone at the center was accommodating to make sure it was an easy move financially. Nothing in my unit was damaged because I had the foresight to have all of my possessions on shelving. Special shout out to Mickey, because he was a temp for the day I moved and handled the paperwork which was a little different than what he was used to. Deena is my go-to person at this location, but she was on vacation. So all is good. I will continue to do business here.
Verified User
•
Aug 8, 2026
1.0/5
1.0/5
rented 2 units. and use 1 for 2 weeks & i was told that it i only use for 2 weeks that’s what i’ll be charged but i didn’t they charge for a whole month and i only use it for 2 weeks so what they told me was a lie just to get my in to rent it
Verified User
•
Aug 4, 2026
1.0/5
1.0/5
Like please tell me how its any of your business if its during normal hours before 10pm what myself or my husband are doing in our private storage... seriously.... that's wild kicking me out just like that SMH Yaah yaah..
Verified User
•
Aug 2, 2026
5.0/5
5.0/5
Excellent service
Verified User
•
Jul 30, 2026
5.0/5
5.0/5
Awesome experience
Verified User
•
Jul 26, 2026
5.0/5
5.0/5
Liz in New Rochelle was extremely helpful. She helped us pick the right size and made everything easier!