My family has been a customer for many years and recently I took my own storage and after signing the contract I got an invoice that was 60% higher. I called several times but got no answer. This is the worst customer experience I ever had and am considering moving my business somewhere else.
Verified User
•
Oct 15, 2025
5.0/5
5.0/5
Everyone in the office is nice
Verified User
•
Oct 15, 2025
5.0/5
5.0/5
The support provided has been personalized to my unique needs. I feel like my stored items are in great hands.
Verified User
•
Oct 14, 2025
5.0/5
5.0/5
It is a safe and comfortable please.
Verified User
•
Oct 14, 2025
1.0/5
1.0/5
I was given misinformation concerning the rental of the unit. Which led to me not receiving a refund regardless to the fact that I did not move into the unit. It was reserved on a Friday at 5 and canceled the following Saturday morning.
Verified User
•
Oct 13, 2025
5.0/5
5.0/5
The staff and all are great. I have had storage there for many years. I am not happy that the hours are so much later now, and getting kicked out at 5:45pm is really not cool. If this doesn't change soon I will have to move out. Presently I have 3 units. 2 medium and 1 large.
Verified User
•
Oct 12, 2025
5.0/5
5.0/5
The lady that’s Mgr was super helpful.
Verified User
•
Oct 12, 2025
5.0/5
5.0/5
I’m very satisfied on how helpful the staff is and well maintained the facility it taken care of.
Verified User
•
Oct 9, 2025
5.0/5
5.0/5
This is a really nice quiet place with easy safe access
My family has been a customer for many years and recently I took my own storage and after signing the contract I got an invoice that was 60% higher. I called several times but got no answer. This is the worst customer experience I ever had and am considering moving my business somewhere else.
Verified User
•
Oct 15, 2025
5.0/5
5.0/5
Everyone in the office is nice
Verified User
•
Oct 15, 2025
5.0/5
5.0/5
The support provided has been personalized to my unique needs. I feel like my stored items are in great hands.
Verified User
•
Oct 14, 2025
5.0/5
5.0/5
It is a safe and comfortable please.
Verified User
•
Oct 14, 2025
1.0/5
1.0/5
I was given misinformation concerning the rental of the unit. Which led to me not receiving a refund regardless to the fact that I did not move into the unit. It was reserved on a Friday at 5 and canceled the following Saturday morning.
Verified User
•
Oct 13, 2025
5.0/5
5.0/5
The staff and all are great. I have had storage there for many years. I am not happy that the hours are so much later now, and getting kicked out at 5:45pm is really not cool. If this doesn't change soon I will have to move out. Presently I have 3 units. 2 medium and 1 large.
Verified User
•
Oct 12, 2025
5.0/5
5.0/5
The lady that’s Mgr was super helpful.
Verified User
•
Oct 12, 2025
5.0/5
5.0/5
I’m very satisfied on how helpful the staff is and well maintained the facility it taken care of.
Verified User
•
Oct 9, 2025
5.0/5
5.0/5
This is a really nice quiet place with easy safe access