My experience from start to finish was amazing. Unfortunately, on the day I was set to move there was a misunderstanding and my movers did not show up. Because of this the move took a lot longer than expected. When I realized that I would be longer than I planned, I called the store to find out how much it would cost me to keep the truck longer. Rob, the GM of the Hilliard OH location, store 0779, told me that it would be no extra cost since the truck had not been reserved by anyone else. Not only did he not charge me, he insisted that I take my time and be safe and get the truck back as soon as I can. It took my daughter and I two hours past closing time and when I returned Mr. Rob was patiently waiting. And I am extremely grateful for his grace.
Verified User
•
Sep 12, 2023
5.0/5
5.0/5
Ok price for unit size
Verified User
•
Sep 11, 2023
5.0/5
5.0/5
Good experience
Verified User
•
Sep 9, 2023
5.0/5
5.0/5
Staff was friendly and helpful
Verified User
•
Sep 6, 2023
5.0/5
5.0/5
Dondrick was extremely kind and helpful when we were signing up for our new unit. We’ve always used Cubesmart where we’ve lived and definitely made the right decision to do so again!
Verified User
•
Sep 6, 2023
5.0/5
5.0/5
I really appreciate Connie for her wonderful customer service. Thank you for your kindness and welcoming.
Verified User
•
Sep 5, 2023
5.0/5
5.0/5
found the unit size I needed at an affordable price for a climate control storage facility. Great customer service.
Verified User
•
Sep 4, 2023
5.0/5
5.0/5
Everything has been great, so far. Everything is clean. I have easy, and secure access to my things.
Verified User
•
Sep 3, 2023
5.0/5
5.0/5
Excellent front desk help. I don’t recall the two ladies and gentleman that helped me but kudos to them. They went above and beyond the call of duty and thank you to them. Anaheim office
Verified User
•
Sep 2, 2023
5.0/5
5.0/5
The sales person was very professional and knowledgeable and courteous, which is a great asset to your company.
My experience from start to finish was amazing. Unfortunately, on the day I was set to move there was a misunderstanding and my movers did not show up. Because of this the move took a lot longer than expected. When I realized that I would be longer than I planned, I called the store to find out how much it would cost me to keep the truck longer. Rob, the GM of the Hilliard OH location, store 0779, told me that it would be no extra cost since the truck had not been reserved by anyone else. Not only did he not charge me, he insisted that I take my time and be safe and get the truck back as soon as I can. It took my daughter and I two hours past closing time and when I returned Mr. Rob was patiently waiting. And I am extremely grateful for his grace.
Verified User
•
Sep 12, 2023
5.0/5
5.0/5
Ok price for unit size
Verified User
•
Sep 11, 2023
5.0/5
5.0/5
Good experience
Verified User
•
Sep 9, 2023
5.0/5
5.0/5
Staff was friendly and helpful
Verified User
•
Sep 6, 2023
5.0/5
5.0/5
Dondrick was extremely kind and helpful when we were signing up for our new unit. We’ve always used Cubesmart where we’ve lived and definitely made the right decision to do so again!
Verified User
•
Sep 6, 2023
5.0/5
5.0/5
I really appreciate Connie for her wonderful customer service. Thank you for your kindness and welcoming.
Verified User
•
Sep 5, 2023
5.0/5
5.0/5
found the unit size I needed at an affordable price for a climate control storage facility. Great customer service.
Verified User
•
Sep 4, 2023
5.0/5
5.0/5
Everything has been great, so far. Everything is clean. I have easy, and secure access to my things.
Verified User
•
Sep 3, 2023
5.0/5
5.0/5
Excellent front desk help. I don’t recall the two ladies and gentleman that helped me but kudos to them. They went above and beyond the call of duty and thank you to them. Anaheim office
Verified User
•
Sep 2, 2023
5.0/5
5.0/5
The sales person was very professional and knowledgeable and courteous, which is a great asset to your company.