My experience with Cube Smart has been great! I rented a climate controlled space and it has been well maintained and the premises are clean and safe. The staff has been very helpful and personable and gave clear information and instructions.

Everything went smoothly. The agent consider I'm a lady and over 60 hence he searched and found a unit that does not require climbing a ladder.

Jamie is very easy to work with --- competent and friendly. Facility is well organized and convenient.

n/a

I had a great experience with storage. The process was smooth, and everything was well-organized. I appreciated the efficiency and accessibility, which made it easy to store and retrieve items. Overall, I’m very satisfied.

I was greeted when I walked in, Scott listened and showed me spaces and we chose one. It was held for a short time until I was ready to move stuff in.

I was bothered by the fact that my sister and I both rented same size units on the 1st floor that same day just a couple hours apart due to an emergency (I was evicted that day and needed somewhere for stuff to go; I feel like my urgency was taken advantage of somewhat), and she got the first month free while I just got 1/2 off the first month. I asked the guy why and he said it's sort of a supply and demand thing; I got the last unit of that size on the first floor, and since I needed that one and they knew that, they were less likely to offer more because they knew I needed it. That's messed up, more so being that my mother and I have been Cubesmart customers at another location since 2016! My sister and I should've gotten the same deal and my urgency shouldn't have been taken advantage of.

Rep was helpful and knowledgeable. Took his time with me, even though I came after my appointment.

Clear guidance on promotions applied for the first month vs 2nd month, staff took us to different storage sizes to help us decide which size to proceed with, easy instructions + map to access storage units, affordable first-month storage due to discounts.

The facility is kept extremely well cleaned,no rodents etc. Management is courteous and willing to address any issues immediately.,making any encounter a positive one.