Even though my apt was kept very clean I was told I may get a bill for carpets .. I carpet cleaned them and there was no damage to anything in that apartment.. guess I will see if I get one or not. It would be a better living environment if rules were followed and residents were better looking into before renting to anyone.... best thing about heatherwood was Eddie the maintenance man.. he was super friendly and always there to help if needed
Anonymous
•
Oct 11, 2025
5.0/5
5.0/5
Please do not leave any water running nearby. Thank you.
Anonymous
•
Oct 10, 2025
5.0/5
5.0/5
My family was out of state and my dog walker locked herself out of my apartment. I called maintenance and they unlocked my door in a very short period of time. In my experience, the maintenance crew always goes above and beyond and show they care.
Anonymous
•
Oct 10, 2025
5.0/5
5.0/5
Thank you, keep up the good work!
Anonymous
•
Oct 10, 2025
5.0/5
5.0/5
I’ve had this issue with my refrigerator, they’ve had to come in about 4 x . The issue is still ongoing. They said they can’t just replace the refrigerator . They have to try and resolve /fix the issue. They want me to take a Video of the sound. I’ve recorded the sound. It sounds like the fridge is going to conk out.
Anonymous
•
Oct 7, 2025
5.0/5
5.0/5
There was an immediate response to resolve the critical issue. Additionally, Rob (maintenance supervisor) was very polite during our phone communication; Eddie handled the issue quickly and promptly.
Anonymous
•
Sep 30, 2025
5.0/5
5.0/5
He refused to leave until the matter was resolved.Extremely professional and friendly
Anonymous
•
Sep 29, 2025
5.0/5
5.0/5
I was overwhelmed to come home and find the refrigerator taken care of in a note left, it was a Saturday!
Anonymous
•
Sep 24, 2025
5.0/5
5.0/5
Joe put my sliding closet doors back on the tracks for me. He was very friendly and professional. He got the doors adjusted and they look straight and better than ever. I really appreciate you Joe thank you!
Anonymous
•
Sep 10, 2025
5.0/5
5.0/5
Eddie was so professional. He also educated me on the door knob and offered his services if the door knob acts up again. His kindness and understanding is great.Thank you so much.
Even though my apt was kept very clean I was told I may get a bill for carpets .. I carpet cleaned them and there was no damage to anything in that apartment.. guess I will see if I get one or not. It would be a better living environment if rules were followed and residents were better looking into before renting to anyone.... best thing about heatherwood was Eddie the maintenance man.. he was super friendly and always there to help if needed
Anonymous
•
Oct 11, 2025
5.0/5
5.0/5
Please do not leave any water running nearby. Thank you.
Anonymous
•
Oct 10, 2025
5.0/5
5.0/5
My family was out of state and my dog walker locked herself out of my apartment. I called maintenance and they unlocked my door in a very short period of time. In my experience, the maintenance crew always goes above and beyond and show they care.
Anonymous
•
Oct 10, 2025
5.0/5
5.0/5
Thank you, keep up the good work!
Anonymous
•
Oct 10, 2025
5.0/5
5.0/5
I’ve had this issue with my refrigerator, they’ve had to come in about 4 x . The issue is still ongoing. They said they can’t just replace the refrigerator . They have to try and resolve /fix the issue. They want me to take a Video of the sound. I’ve recorded the sound. It sounds like the fridge is going to conk out.
Anonymous
•
Oct 7, 2025
5.0/5
5.0/5
There was an immediate response to resolve the critical issue. Additionally, Rob (maintenance supervisor) was very polite during our phone communication; Eddie handled the issue quickly and promptly.
Anonymous
•
Sep 30, 2025
5.0/5
5.0/5
He refused to leave until the matter was resolved.Extremely professional and friendly
Anonymous
•
Sep 29, 2025
5.0/5
5.0/5
I was overwhelmed to come home and find the refrigerator taken care of in a note left, it was a Saturday!
Anonymous
•
Sep 24, 2025
5.0/5
5.0/5
Joe put my sliding closet doors back on the tracks for me. He was very friendly and professional. He got the doors adjusted and they look straight and better than ever. I really appreciate you Joe thank you!
Anonymous
•
Sep 10, 2025
5.0/5
5.0/5
Eddie was so professional. He also educated me on the door knob and offered his services if the door knob acts up again. His kindness and understanding is great.Thank you so much.