I have lived here since 2017. During that time, my rent has increased from approximately $1,900 per month to over $3,000 per month, while the level of service and maintenance response has declined significantly.In previous years, maintenance requests were often addressed the same day or within 24 hours. As an example, I reported a dishwasher leak on June 19, 2026, and as of July 5, 2026, maintenance has still not come to inspect or repair it.Winter maintenance has also declined. Sidewalks and walkways are often not cleared adequately after snowstorms, and many residents purchase their own ice melt to make the property safe to walk on.I understand that costs increase over time, but residents expect service levels and property upkeep to keep pace with substantial rent increases. I hope management takes this feedback seriously and invests in improving maintenance response times and property services.

The grout still needs to be done which I appreciate that they acknowledged prior to me having to mention it, but still hasn’t been done; the doors of the closets have wrinkled plastic like material already coming off and when asked about it, they said that just happens; the base under the kitchen cabinets is a flimsy piece of light metal barely hanging on and very unstable; the staples from the carpet are sticking out, not enough to be visible, but enough to hurt when walking over them in many places around the apartment; one of the kitchen drawers doesn’t easily open/close; the bathtub was dirty on the bottom; the bottom corner of the bathroom sink has a hole and bunch of wood shavings coming off of it; the kitchen cabinets and drawers were dirty and some sticky inside and on the outside; one of the knobs for the bathroom mirror was sitting in a shelf inside; the dishwasher had a broken cap and a loose piece that I don’t know how or where to put and was stained; the stove was not fully cleaned

Yes it’s I noticed a difference in Maintance it’s nice on point helpful understanding!! Thank you !

This call was to confirm that we do not have any pests. The exterminator did not see and sign of or residue We have not seen any roaches since before Christmas. The exterminator and Nick are very professional and kind.

Good job Matt !

Steve was awesome

I had to recerify the experience was terrible

Job not finished. Still waiting for a certified employee to come back and charge the A/C Unit in the Bedroom and waiting for a New Dryer. Thank you

Great job by Rob , 5 star service.

Well it took 3 times to resolve the air conditioner to be replaced . I now have a brand new air conditioner and it works great. The maintenance men are always nice and do their best. It’s finally resolved. Thanks the men who came over. Sorry I didn’t ask for their names.