The carpet installers who came to my apartment were great. There was a language barrier. They did not speak English and I did not speak Spanish. Most of the job was done wonderfully but since we could not communicate some things were left out. Noone from Heatherwood were with the subcontractor to translate Spanish to english and English to Spanish.

Need to add cameras at location too many illegal activities going on, neighbors need to clean after their pets, and also the extra charges you residents aren’t fair

Mm

It happened a while ago probably a month and I guess couldn’t get to it till aprox month later but thank goodness I didn’t need nothing in there !

Unfortunately the problem has not been resolved. The apt. has a problem of roaches As a new tenant in this apartment I'm very concerned about the problem . Thank you for perhaps a upgraded approach in this matter.

The two young men that came to fix the washing machine did an excellent job not only that but they left the apartment spotless. After the repair was made, they took time to clean the washing machine inside and out the parts that you can’t get to unless the washing machine is totally taken apart. Great job thanks.

I have not talked with maintenance staff. I had brief words with computer. There are signs of roaches in the bathroom as well as the previous sights of them in the kitchen and front room. I am a new resident in this apartment. Thanks for your concerning intervention in the matter.

Issue was not resolved. I was told a part needed to be replaced. Dryer is not working

We needed the exterminator 3 times for roaches. Since December to current day, we still have the bugs

The maintenance guy who came this time, Rob was WONDERFUL.Absolutely nothing against him.I have cracks in my flooring for months that are getting worse and spreading. They are sharp, have cut my feet, pulled my socks, and are continuing to get worse.There are cracks in the celling as well. Multiple that are spreading.I am also still waiting for someone to come and fix the water marks on my ceiling.A different maintenance man used spray paint, the wrong color, said he would be back, now it's been two weeks.Frustrating to have all this wrong when we spend almost 3000 a month for a one bedroom apartment.