People are constantly letting their dogs poop in front of my apartment and they don’t pick it up. It’s disgusting as children play there and my own dog also goes to the bathroom there. I am concerned that dog waste spreads diseases and also is an inconvenience when you step in it. Additionally, people let their dogs urinate right on the plants that I have on my patio, which I find completely disrespectful. I am aware of these instances as I have a ring camera.I worry about safety and the back gate no longer being locked. There is theft to vehicles. And I know that some cars have even been stolen from the lot.The fitness complex has been under construction now for several months and we are still being charged a monthly fee without access to any amenities.It seems that especially in the summer, people have access to the pool and the playground and basketball courts and they don’t even live here. These people tend to be not following the rules and their children are often wild and dangerous in the pool areas.Multiple large groups of men show up to basketball at night blasting music and smoking weed. They also do not live here.There are feral cats everywhere. Some people have cat food and cat houses on their patios.The dumpsters often have no space for garbage.As a single mom (who works 24/7) to a young child I struggle to pay the rent here as the rates go up every time I renew my lease. This used to feel like a safe community and now I am disappointed with the state of the complex. It is frustrating to barely be able to afford to live here especially with all the stuff that happens here. I have several friendly neighbors who keep an eye on each other. I enjoy living here but I am not sure I will be able to keep up with the rent increases as well as not wanting to live in a place where I have to always be looking around and worried for safety. :(

Thank you so much!

They installed a light fixture above my mirrors in my bathroom. The fixture was covered in some kind of a plastic. It was very dull. I tried to peel the plastic off myself. It was a nightmare, and it still looks terrible. I had no time to speak to anyone, I work five days a week in Melville long hours. Communication was excellent, and the installation was immediate, but the fixture itself was not in good condition.

The maintenance staff was quick to respond and very friendly staff.

Nelson is great, he is professional and kind!

I thank you very much Heatherwood and maintenance guys for all the help services!

Thank you Nelson !

Nelson did and excellent job in fixing and explaining what problem was and repaired quickly and successfully!!! Our maintenance are just top notch. We’ve been here quite a few years and always satisfied with everything our maintenance department does including care of the outside of our homes as well. Thank you Nelson for job well done !!!!!!

Great job guys. Thanks for the light!

No security! My car was stolen from 10 feet away from my front door in March. Then 7 months later, someone broke into my car and went through it and stole several items. This has happened to several of my neighbors!Stray cats everywhere peeing all over my patio items.Pool area, including furniture, is outdated and gross. Pool hours should be longer both daily and not just on weekends in the early part of the summer. Its such a small window of time to use the pool.Residents park in no parking zones, constantly blocking walking paths.Half of the development looks brand new, the rest is outdated and falling apart.The landscaping consists of half dead bushes and diseased plants. It looks terrible.