Eddie responded in a very timely manner and rectified the issue.

Thank you for responding so quickly Especially so so early Sunday morning 5:15 am emergency I had Absolutely no heat and. I response was really quick. 20-25 mins. Thank you for fixing the problem so quick

Nobody ever entered my apartment. Going forward I would like to be told when they are coming as well. If I am in the shower how would I know someone is knocking at my door and/ or entering. I do have a camera but nobody ever entered my apartment and without a door bell I can not hear if someone knocks at my door if I am in my bathroom.

Thank you 😊

Thank you for the assistance!!

The two men were great. They arrived on time, worked professionally, and resolved the issue quickly.”I had my heat up and running quickly.The Maintaince Team here at Sprucepond are always professional and courteous

Nelson is absolutely wonderful! The best!!!

I made the time I wanted the service to be done in the afternoon because I work the late shift but maintenance knocked on my door in the early morning

Your community is ruthless, I won’t name names but I’m not the only person that thinks so. Lack of consideration, discriminatory treatment and communication sucks to say the least.

Since being at Heatherwood everyone has been very friendly and helpful