Heatherwood Spruce Pond
4.4/5
4.4 /5
71 Verified Reviews
20 Spruce Dr, Holbrook, NY 11741, US
(631) 758-2121
71 Verified Reviews
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5.0/5
5.0 /5
The maintenance guy he’s name is “ NELSON “ he’s work is very good and he’s friendly he’s fix all my issuesThanks for him

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5.0/5
5.0 /5
Service was great

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5.0/5
5.0 /5
I think it would be good if they came to your apartment in a timely fashion and on the day prescribed it gives you the time to get things in order and take care of personal etiquette he came early and I was in the shower.

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5.0/5
5.0 /5
We had four people come in and out between two days to address the problem and every single one communicated thoroughly, kept us involved in what was going on and what to expect next, and always remained professional. They were also kind, and weren’t bothered when my kid interrupted to show off a new Spider-Man toy. Genuinely good people, and the issue was resolved quickly.

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5.0/5
5.0 /5
Great service, quick, friendly, took initiative to fix other things in the apartment like my door knob. Very satisfied

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5.0/5
5.0 /5
Ivy did a great job and was very professional.

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5.0/5
5.0 /5
Love our maintenance teamAlways kind @ extremely helpful

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5.0/5
5.0 /5
Thanks for the quick service !! Great job!

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3.0/5
3.0 /5
They’re are defiantly some interesting characters who live in the development. Cops are called frequently for disputes. I’ve been questioned by cops multiple times on individuals who live in the community. My dog has ingested, improperly, disposed, marijuana, and the office team in the development did hardly anything to any follow up. It took them several weeks to even contact me back. Another situation occurred, and I sent two emails to the office manager and still heard nothing back. I’m extremely disappointed with the lack of communication for the price I am paying.

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5.0/5
5.0 /5
Tom, Carissa, as well as the maintenance crew are always great! I’ve been here 12 years and appreciate everything they do to make Spruce Pond amazing!