Heatherwood Spruce Pond
4.3/5
4.3 /5
66 Verified Reviews
20 Spruce Dr, Holbrook, NY 11741, US
(631) 758-2121
66 Verified Reviews
5.0/5
5.0 /5
Ivy did a great job and was very professional.

5.0/5
5.0 /5
Love our maintenance teamAlways kind @ extremely helpful

5.0/5
5.0 /5
Thanks for the quick service !! Great job!

3.0/5
3.0 /5
They’re are defiantly some interesting characters who live in the development. Cops are called frequently for disputes. I’ve been questioned by cops multiple times on individuals who live in the community. My dog has ingested, improperly, disposed, marijuana, and the office team in the development did hardly anything to any follow up. It took them several weeks to even contact me back. Another situation occurred, and I sent two emails to the office manager and still heard nothing back. I’m extremely disappointed with the lack of communication for the price I am paying.

5.0/5
5.0 /5
Tom, Carissa, as well as the maintenance crew are always great! I’ve been here 12 years and appreciate everything they do to make Spruce Pond amazing!

3.0/5
3.0 /5
I’d love there to be more events to mix residents that aren’t just for kids and families. I also would love to have my apartment be updated

5.0/5
5.0 /5
Great 👍 service

5.0/5
5.0 /5
Eddie responded in a very timely manner and rectified the issue.

5.0/5
5.0 /5
Thank you for responding so quickly Especially so so early Sunday morning 5:15 am emergency I had Absolutely no heat and. I response was really quick. 20-25 mins. Thank you for fixing the problem so quick

1.0/5
1.0 /5
Nobody ever entered my apartment. Going forward I would like to be told when they are coming as well. If I am in the shower how would I know someone is knocking at my door and/ or entering. I do have a camera but nobody ever entered my apartment and without a door bell I can not hear if someone knocks at my door if I am in my bathroom.