Excellent customer service by Mini service team

I want to thank Mark Rabin for his phenomenal service. He’s a pleasure to work with, and appreciate all his help!

Everything was great. Very much appreciated the loaner. Theo was a big help.

I already andwered twice

It was great working with Sammi. She was able to get me a loaner for two weeks while my car was being repaired and kept me updated throughout.

I was very impressed with how smoothly everything went. The service was great, everyone was friendly and efficient. I appreciated the video from the inspection showing and explaining the recommended services for my vehicle. The provided uber drive home and return to pick up my car was extremely convenient. All around I was very impressed. I will be back next time I need service…..

You tried to fleece me out of money. Im not satisfied. You were going to charge me $900 to replace my front brake pads and I just got it done today for $200. U were going to charge me $450 for wheel alignment and I just had it done recently when I got four new tires. And my local garage confirmed today that I didn't need it done. You are untrustworthy.

I’ve had multiple claims serviced at this dealership and have always been told I’m unable to have my insurance company send payment directly to the dealership. My last claim I paid for labor fees in addition to my insurance deductible. My most recent claim the had to be revisited to address additional work and I was only charged the deductible.The payment process is not clear and consistent.

Theo was amazing👍Great service advisor

Friendly staff, long wait 90 mins+ to determine flat tire due to tire valve, otherwise great service.