Peter was great

Steve and Michael were great

Came in for recall appointment. Told service rep that I would be waiting in lounge area even though she had informed me it would probably take 2 hours to complete recall work, perform an overall vehicle inspection and wash my 2014 BMW X3 with 169,000 miles.I waited in customer lounge, enjoyed complimentary snacks, strolled around showroom and outside new and preowned parking area. After a little less than 2 hours, the service rep informed me my car was ready. The recall work had been completed and everything was ok. The total inspection had been completed and did not reveal any immediate problems other than I would need oil change and air filter in 1,300 miles. She was very impressed with the overall condition of a vehicle with 169,000 miles. She thanked me for bringing in my car for the recall inspection. I thanked her for the complimentary total inspection and great can wash. I left a very happy and satisfied customer knowing my BMW was good to go many more miles.

Yordanys understood my concerns, noted down everything, and able to get everything done in a timely manner. He also communicated when car will be ready and when I can pick up. I was very pleased with service and customer care that Yordanys provided.

William was a fantastic advisor. He provided information for the necessary repairs for my car and various options to colander. His friendly manner clearly showed how he values customer service as a top priority.

Great!

Everything was exact and efficient.

My service advisor My Phan was very good and advised me several times of my service while I waited.

I thought Michael did a great job going over the details of explaining my car service.

Very good customer service.