Jack was polite and helpful. The finance person was friendly and tried to minimize the hassle of signing all the forms

Michael Brooks was excellent on Customer Service end

Good sales representative and smooth closing process

excellent

Excellent sales experience. Knowledgeable staff. No high pressure sales. Very competitive pricing and responsive to questions. Overall great experience.

The gentleman I was fortunate to work with, Peter Jarvinis was exceptional. He was extremely personable. He communicated clearly and updated me consistently with what was going on at all times with the service of my vehicle. Absolute pleasure to work with.

We were very pleasured to have a very knowledgeable, very friendly service representative, My Phan.

Nothing to tell, it was fine

The repair process is lengthy in general at Sudbury. The costs are exorbitant and trying to leverage an extended warranty that was purchased through the dealership is constantly challenged and a source of friction for me. I would prefer the service team calls this challenge out from the onset and not during the service period. This vehicle has had several issues since purchase combined w the service friction is constant challenge w Sudbury.

Fine experience. glad we have Uber drop off and pick up service that we don't have to wait during the service.