Michael Brooks was my advisor and was extremely pleasant and more than happy to sit with me to go over the services needed on my vehicle.
Anonymous
•
Mar 12, 2026
5.0/5
5.0/5
Great service (annual) they also found and repaired some rodent damage !?
Anonymous
•
Mar 8, 2026
5.0/5
5.0/5
Great people and the experience was great from my sales person Elchin to my BMW Genius at delivery. Highly recommend them!
Anonymous
•
Mar 2, 2026
5.0/5
5.0/5
Excellent experience. I really liked working with Tony.
Anonymous
•
Feb 27, 2026
5.0/5
5.0/5
Excellent service
Anonymous
•
Feb 17, 2026
5.0/5
5.0/5
Jordan was fantastic and extremely responsive! We will always buy/lease with him and at Sudbury BMW
Anonymous
•
Feb 13, 2026
5.0/5
5.0/5
Justine was very attentive and did a great job communicating to me. I appreciated receiving an Uber to get to work and back.
Anonymous
•
Feb 13, 2026
5.0/5
5.0/5
Excellent. Nice people. Great deal on a BME M340i
Anonymous
•
Feb 11, 2026
5.0/5
5.0/5
Excellent work done quickly.
Anonymous
•
Feb 6, 2026
1.0/5
1.0/5
Buying the car was very pleasant and went smoothly. However, today I came in to get my inspection sticker and this experience is definitely 1/5 in terms of satisfaction. When I gave my keys and registration to Ilana at the desk, I inquired approximately how long the wait was and she told me it would take about 30 minutes. I returned to the desk 1 hour later and asked if it was going to take much longer. I was met with a very rude attitude from Ilana and was told to have a seat. When I insisted on finding out how much longer it was going to take as I need to get back to work, I was told it could take anywhere between 20 and 45 minutes longer. I am still waiting for my car in the waiting room. I needed to change the plans for my day. I would not be getting the car inspected today have I been told upfront how long it was going to take. And in terms of customer service - you get a better experience at Walmart.
Michael Brooks was my advisor and was extremely pleasant and more than happy to sit with me to go over the services needed on my vehicle.
Anonymous
•
Mar 12, 2026
5.0/5
5.0/5
Great service (annual) they also found and repaired some rodent damage !?
Anonymous
•
Mar 8, 2026
5.0/5
5.0/5
Great people and the experience was great from my sales person Elchin to my BMW Genius at delivery. Highly recommend them!
Anonymous
•
Mar 2, 2026
5.0/5
5.0/5
Excellent experience. I really liked working with Tony.
Anonymous
•
Feb 27, 2026
5.0/5
5.0/5
Excellent service
Anonymous
•
Feb 17, 2026
5.0/5
5.0/5
Jordan was fantastic and extremely responsive! We will always buy/lease with him and at Sudbury BMW
Anonymous
•
Feb 13, 2026
5.0/5
5.0/5
Justine was very attentive and did a great job communicating to me. I appreciated receiving an Uber to get to work and back.
Anonymous
•
Feb 13, 2026
5.0/5
5.0/5
Excellent. Nice people. Great deal on a BME M340i
Anonymous
•
Feb 11, 2026
5.0/5
5.0/5
Excellent work done quickly.
Anonymous
•
Feb 6, 2026
1.0/5
1.0/5
Buying the car was very pleasant and went smoothly. However, today I came in to get my inspection sticker and this experience is definitely 1/5 in terms of satisfaction. When I gave my keys and registration to Ilana at the desk, I inquired approximately how long the wait was and she told me it would take about 30 minutes. I returned to the desk 1 hour later and asked if it was going to take much longer. I was met with a very rude attitude from Ilana and was told to have a seat. When I insisted on finding out how much longer it was going to take as I need to get back to work, I was told it could take anywhere between 20 and 45 minutes longer. I am still waiting for my car in the waiting room. I needed to change the plans for my day. I would not be getting the car inspected today have I been told upfront how long it was going to take. And in terms of customer service - you get a better experience at Walmart.