Service agent was very friendly. Service on my car was done in time.

The Service Rep. Nelson Castillo, had no knowledge of how to explain the reason of the problem of the car. He just reads on the paper and every 2 words he says I don't know what he means. He is disrespectful, stays on the phone all time and he is not doing his job correctly, my car was out of the shop after 1. 30 min. And he didn't even make a phone call. I hade to come myself to the dealer to pick up my car 5 hour plus minus latter. Wrong customer service with the wrong people on the job, who pays more attention to the cell than to his job. Never wrote bad reviews for no one except the the time when people getting paid to do a job and they are on tje phone or disrespectful or have no knowledge of what to say infront of a customer.

David was amazing and very helpful

Very helpful and make it happen for me to have a car

I feel like I always have a good experience at Herb Chambers Honda

Communication between dealer and client was poor.

Great service.