Brought on our 2025 Lexus NX 350 for a safety recall service and was told it would take 2.5 hours to complete. They had my car back to me in one hour! Our service rep was courteous and professional!
Anonymous
•
Jan 23, 2026
5.0/5
5.0/5
All went well, service done in a timely manner.
Anonymous
•
Jan 23, 2026
3.0/5
3.0/5
The service advisor was excellent. She even went out of her way to get me a loaner for the afternoon. My issue was with the $63. to pull some plastic off my front axle. That my only gripe.
Anonymous
•
Jan 22, 2026
2.0/5
2.0/5
Customer service rep Talisa is terrific. Delivered car on time, communicated effectively - very good.Technician servicing car over-inflated tires 36+ PSI, and did not reset TPSI. Had to re-schedule service to get it fixed, which is unacceptable. We're leaving to go south and this was extraordinarily inconvenient.
Anonymous
•
Jan 20, 2026
5.0/5
5.0/5
First class experience
Anonymous
•
Jan 19, 2026
5.0/5
5.0/5
Thanks to you TOM, and ALL who serviced my Lexus. Thank YOU to Phillip for all your help in learning how to drive the loaner car.
Anonymous
•
Jan 18, 2026
5.0/5
5.0/5
Great service as always.
Anonymous
•
Jan 16, 2026
5.0/5
5.0/5
Every one was very helpful.
Anonymous
•
Jan 16, 2026
5.0/5
5.0/5
It was great, Sammy was a huge help in the process of purchasing my new Lexus. Everyone I met was kind and helpful. The whole team was fantastic
Brought on our 2025 Lexus NX 350 for a safety recall service and was told it would take 2.5 hours to complete. They had my car back to me in one hour! Our service rep was courteous and professional!
Anonymous
•
Jan 23, 2026
5.0/5
5.0/5
All went well, service done in a timely manner.
Anonymous
•
Jan 23, 2026
3.0/5
3.0/5
The service advisor was excellent. She even went out of her way to get me a loaner for the afternoon. My issue was with the $63. to pull some plastic off my front axle. That my only gripe.
Anonymous
•
Jan 22, 2026
2.0/5
2.0/5
Customer service rep Talisa is terrific. Delivered car on time, communicated effectively - very good.Technician servicing car over-inflated tires 36+ PSI, and did not reset TPSI. Had to re-schedule service to get it fixed, which is unacceptable. We're leaving to go south and this was extraordinarily inconvenient.
Anonymous
•
Jan 20, 2026
5.0/5
5.0/5
First class experience
Anonymous
•
Jan 19, 2026
5.0/5
5.0/5
Thanks to you TOM, and ALL who serviced my Lexus. Thank YOU to Phillip for all your help in learning how to drive the loaner car.
Anonymous
•
Jan 18, 2026
5.0/5
5.0/5
Great service as always.
Anonymous
•
Jan 16, 2026
5.0/5
5.0/5
Every one was very helpful.
Anonymous
•
Jan 16, 2026
5.0/5
5.0/5
It was great, Sammy was a huge help in the process of purchasing my new Lexus. Everyone I met was kind and helpful. The whole team was fantastic