Great service.

Everything from arrival and check in to sign out and drive away was clear and efficient.

I wanted an oil change and needed education about my new to me NX features. I was able to get both that day. The dealership is very nice, and everyone was very helpful and accommodating.

Attentive to all requests

Everything was explained clearly

The work was done in a timely manner. I am disappointed that fixing my tire was not offered as an option, only to purchase a new tire. I am also very disappointed that a loaner car was not available for me. One of the prime reasons for my decision in upgrading to a Lexus was the use of a loaner. Had I not had a friend to drive me home the evening I dropped it off and a neighbor to bring me back the next day, I’m not sure what I would have done or how I would have gotten to work. I guess it is just not what I was expecting from Lexus.

Tom was very efficient contacting me about the needed repairs for my vehicle . He also had the repairs done in a timely manner. Great experience!

Service provider listen to my situation. Parasitic draw on battery. Tech traced it to an aftermarket remote starter and removed it solving the problem.

Great service .

Efficient. Thanks for the loaner