The service was good but an extremely long wait. I was expecting about an hour and a half but it took just under 3 hours. Happy I had a bagel and coffee.
Anonymous
•
Feb 20, 2026
5.0/5
5.0/5
As usual, I had a pleasant experience at my service appointment. Ronni is very helpful and effective at communicating. The lounge area was comfortable and accommodating. It’s nice to have someone come over to offer a beverage or snack.
Anonymous
•
Feb 11, 2026
5.0/5
5.0/5
Very good experience
Anonymous
•
Feb 11, 2026
5.0/5
5.0/5
Melvin was very personable and showed real concern for my issue. Everyone at Lexus is always very helpful.
Anonymous
•
Feb 9, 2026
5.0/5
5.0/5
Very professional service
Anonymous
•
Feb 8, 2026
5.0/5
5.0/5
Mark was very nice, explained the issue well.Thank You
The service was good but an extremely long wait. I was expecting about an hour and a half but it took just under 3 hours. Happy I had a bagel and coffee.
Anonymous
•
Feb 20, 2026
5.0/5
5.0/5
As usual, I had a pleasant experience at my service appointment. Ronni is very helpful and effective at communicating. The lounge area was comfortable and accommodating. It’s nice to have someone come over to offer a beverage or snack.
Anonymous
•
Feb 11, 2026
5.0/5
5.0/5
Very good experience
Anonymous
•
Feb 11, 2026
5.0/5
5.0/5
Melvin was very personable and showed real concern for my issue. Everyone at Lexus is always very helpful.
Anonymous
•
Feb 9, 2026
5.0/5
5.0/5
Very professional service
Anonymous
•
Feb 8, 2026
5.0/5
5.0/5
Mark was very nice, explained the issue well.Thank You