You should make it easier to reserve the elevators

Everything was worked on quickly and swiftly! Thank you 😊

The issue needs to be monitored, as was suggested by the professional, which I agree. Not quite resolved, but professional said if issue continues, we can call back.

The noise is still here. Please come and talk some other time when I am in the apartment

Service was awesome! I was given tools and cleaners that i could use on my own too in the future, and extremely appreciate that they wear covers over shoes to enter the unit

They didn't inform me about the elevator reservation process in advance, which resulted in the freight elevator being unavailable on the day I moved in, but they also wouldn't let me use the passenger elevator. And then the resident who had originally booked the freight elevator for that day agreed to use it with me together, which allowed me to complete the move.

Told me I was "wasting his fucking time" and slammed the door on the way out scaring my daughter. Totally ridiculous interaction.

Guy came quickly, was polite and professional, fixed the problem in 5 minutes.I couldn’t be happier.Thanks for all you do.