Great community that may suit our needs. My only complaint was the strong odor of cigarettes in hallway outside model. I appreciate knowing there are non smoking options.

Everything was very nice, professional and knowledgeable.

It's a pity the trees that have fallen but that seems to be happening all over. I've lived in Highview Manor for about 15 years and generally like it here.

There are no cameras on the property. I recently had my truck broken into and stolen from Highview Manor parking lot and the police said they were surprised there were no cameras they could examine. After reporting it, the property manager never even contacted me to see if it was ever found. That is not good customer service in my mind.The basement where the washer/dryer and storage is, looks like a dungeon with black mold and drains that constantly plugs up.There are dead ash trees in the dog park area of my complex that it's not a matter of if, but when they will fall on top of one of our cars. One fell last year that luckily just missed falling on a couple of cars.

All good experiences since. Still waiting for my new blinds as per renewal of lease agreement

Overall, NEUTRAL. But, too much salt on the walkways during the winter! Need to come at least 2 times a week to clean the hallways etc. The basements need help! Water and trash should be included in the rent! You shouldn’t have to pay for it when renting! Smaller rent increases or a break once in awhile based on good standing and being on time etc….. Especially, when in an older apartment! Better lease renewal options! Gift cards would be great! More picnic tables.

It would be nice if some of the dead/dying trees were removed before they fall and damage property or injure someone

When I first started living here in 2022, it was clean and well cared for. About 6 months after moving in that all went down hill. I had a neighbor threaten to shoot me, the building in non smoking but yet people smoke literally right outside the door. If you talk to the office about that or any issue they tell you there is nothing they can do about it. I can smell the smoke from inside my apartment, again NON SMOKING BUILDING. Another issue is that the door is always unlocked. They always send out notices for reminders but never follow through on any thing say. I pay so much money and they can't even care about their residents. In 2022 it was about 1300. Its went up 200-300 in three years. They need to really take a look at the leasing contract as a reminder of what they need to be doing and take care of their residents. Non smoking buildings need to be inforced, issues need to be taken seriously.Last issue I have is the basement. I have brought up that there is wildlife down there. What am I told? NOTHING WE CAN DO. We are not animals and deserve to be given a nice place to live

Was offered free blinds after living here for two years and every time I call the office and ask about them, they claim it’s stuck in the mail. However, we all know it doesn’t take 4 months to order blinds.

Did not appropriate concerns about safety. Doors that can be opened without keys, past due to be replaced, bath tubs over coated to look newer and the coating peeled off in sheets causing a fall and injury.All known issues that were not addressed until incidents occurred.Prices for rental increased higher than Government COLA annually.Take your pick.