Took months to get exterminator/ resolution even though I pay for it in my rent. Never heard back from anyone, unsure if issue is resolved. Unsure if there is still camera in my front closet ceiling from exterminators. No communication

Run down, apartments are old, too many dogs

Heat is not fixex

Great community that may suit our needs. My only complaint was the strong odor of cigarettes in hallway outside model. I appreciate knowing there are non smoking options.

Everything was very nice, professional and knowledgeable.

It's a pity the trees that have fallen but that seems to be happening all over. I've lived in Highview Manor for about 15 years and generally like it here.

There are no cameras on the property. I recently had my truck broken into and stolen from Highview Manor parking lot and the police said they were surprised there were no cameras they could examine. After reporting it, the property manager never even contacted me to see if it was ever found. That is not good customer service in my mind.The basement where the washer/dryer and storage is, looks like a dungeon with black mold and drains that constantly plugs up.There are dead ash trees in the dog park area of my complex that it's not a matter of if, but when they will fall on top of one of our cars. One fell last year that luckily just missed falling on a couple of cars.

All good experiences since. Still waiting for my new blinds as per renewal of lease agreement

Overall, NEUTRAL. But, too much salt on the walkways during the winter! Need to come at least 2 times a week to clean the hallways etc. The basements need help! Water and trash should be included in the rent! You shouldn’t have to pay for it when renting! Smaller rent increases or a break once in awhile based on good standing and being on time etc….. Especially, when in an older apartment! Better lease renewal options! Gift cards would be great! More picnic tables.

It would be nice if some of the dead/dying trees were removed before they fall and damage property or injure someone