The work was done in a timely matter,but we’re disappointed that after multiple sewer backups,you’re still not replacing the sewer lines.We are seniors and it’s getting harder and harder to do the cleanup.And if we were to have a major backup,we would not be able to handle it.We feel we were misled in getting this HomeServe insurance.The sewer lines are over 50 years old.We’ve been told,there’s heaving in some areas along with corrosion,that’s causing toilet paper,etc.to get stuck.I wish you would reconsider and change the sewer lines before it’s too late.

They did not finish a job when they come out the tub was not unstopped . They pulled the commode and now when you sit on it , it wobbles it did not do that before.

Extremely professional and exceptional service.

Service water leak was done very efficiently and we are satisfied it was done well. However getting the service personnel to complete the call took longer than expected. Understandably it did happen on a Friday so it was not done until Monday. Being without water for all that time did become inconvenient but glad it was finally done.

excellent technician

Very professional on time. Got the job done very well. and very nice.

Power plumber came out the next day and unclogged the sewer line in 20 mins. Last time it took a week for someone to come out so I was worried that was going to happen again. Because of the fast service this time … I’m so glad I have HomeServe!

Jilio Romero from Kramer and sons did a great job.

I called on a Sunday and had a appt for Monday within 30 minutes

Once again we had an unexpected sewer line clog, this time on a Friday night, and Homeserve had someone out before lunchtime Saturday. Wonderful service!