Always Great Service

It was professional and faster than anticipated. They were great at sending updates on the arrival of the service technician this alleviated any stress around the expected time of arrival.My only concern that I was not aware that there was a charge for a part that was needed to make the repair.Thank you

You hire the plumber which is closed on Weekends. I had to wait 40 hours for 10 seconds job

Had a stopped bathroom sink and could not unblock it. Called Home Serve and was informed that it would a fe days because of the weekend. Monday came and your associate arrived and within 25 minutes water was flowing. The plummer was very professional and very knowledegble. Did his job, cleaned up and left with a smile and thank you. Great individual.

Contractor was fine. HomeServe employees dropped the ball here. I was extremely specific as to what our issue was and asked if it was covered. I was assured it was. Two days later (on a same day service issue) the contractor arrived and confirmed what the issue was. He “called in” to receive authorization from HomeServe and service was declined as not covered. I fixed it myself.Someone was wrong. I will not be paying and will likely cancel our “coverage.” I just don’t see the value in your company

He was great solved the problem and I now have water again thank you

Awesome

PHI representative was experience, professional, and knew exactly what to do. We may have showed him some issues but he worked through what he knew best and resolve the issue. Thank you so much

super fast and excellent service. well worth the money and peace of mind. we've had to use this service a few times and it always worked great.

Fast response and problem solved!