The person that came in didn’t bother to solve the problem at all

We had an emergency situation. I called Home Serve, as I have a contract with them. The serviceman, Dave, from Total Plumbing, came out and fixed the problem. He was great. So appreciative of his help! Thank you again!

It started out a little shaky first call about 630am, my basement drain had backed up with rain water, however after talking with the second customer service representative who made several calls to see if she could get someone out to resolved the issue. Then after locating someone that could come the same day I received an email confirming the appointment. The tech arrived and was knowledgeable about the problem was pleasant and informative. He didn't just stop when he saw the level of water was too high to use the electric snake, he investigated the situation and found the shallow part in the basement where he could snake from. He proceed to work on the situation found the clog and pushed through until soon the water was rushing out of the basement! Yes! I was happy to have worked with this service. Thank you Homeserve.

Home Serve has always provided excellent service and sent great service providers for my home

Very professional and polite

Nice young man, very helpful.

very professional

The plumbing service that HomeServe services sent to our home worked well. The plumbing service was fine, professional and prompt which was greatly appreciated. We successfully averted having a flooded space. Thank you.

Waiting for about a week for follow-up appointment

As always: To the rescue- fast, affordable and complete satisfaction- Thank you Mr. Spangler and Colby!