HomeServe
4.6/5
4.6 /5
9,092 Verified Reviews
45 Glover Ave, 6th Floor, Norwalk, CT 06851, US
(855) 336-2465
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ABOUT US
At HomeServe USA, our mission is simple: To free our customers from the worry and inconvenience of home emergency repairs. And since 2003 we’ve been doing just that. We provide homeowners across the country with affordable home emergency repair plans that offer protection from the high cost of repair bills and provide help for home emergency repairs, all with just one phone call.
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9,092 Verified Reviews
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5.0/5
5.0 /5
The job was performed quickly and correctly and the technician was pleasant and arrived on time.
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5.0/5
5.0 /5
What a great job. And custom service
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5.0/5
5.0 /5
I was told that someone will call me with expected time of service. I never heard back, but I appreciate the service man arrived in time to get it fixed on that day.
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5.0/5
5.0 /5
The service was great! Very professional .
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5.0/5
5.0 /5
great service, fast and done well
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1.0/5
1.0 /5
Poor response time for an emergent situation.
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5.0/5
5.0 /5
Quick and thorough, very polite
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5.0/5
5.0 /5
My ac quit working so I called HomeServe in the morning and gave a bit of information and a service technician was out a few hours later and I was back to a cool house same day. Easy as pie! The responses and communication were timely and they kept me well informed!
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1.0/5
1.0 /5
To be very fair, HomeServe was very responsive in working with area HVAC contractors who set up prompt service calls. Each of the two HVAC technicians were professional. However, to my utter dismay, I find that the Premium Heating & Cooling Repair Terms and Conditions are wholly insufficient, affording less than 5-10% towards replacement costs. That completely defies the purpose of having premium coverage. I accept my responsibility as a consumer for not catching that serious flaw in coverage. I suspect this could be why HomeServe clients cancel this particular insurance when faced with a similar situation, especially when they have carried the coverage for years fully expecting "premium" protection.
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5.0/5
5.0 /5
Great