HomeServe
4.6/5
4.6 /5
9,092 Verified Reviews
45 Glover Ave, 6th Floor, Norwalk, CT 06851, US
(855) 336-2465
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ABOUT US
At HomeServe USA, our mission is simple: To free our customers from the worry and inconvenience of home emergency repairs. And since 2003 we’ve been doing just that. We provide homeowners across the country with affordable home emergency repair plans that offer protection from the high cost of repair bills and provide help for home emergency repairs, all with just one phone call.
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9,092 Verified Reviews
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5.0/5
5.0 /5
The customer service was unmatched!They went above and beyond to solve the problem!Thank you for all you do!!
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5.0/5
5.0 /5
Contractor was very helpful and fixed the issue.
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5.0/5
5.0 /5
I contacted HomeServe in the morning and was scheduled for service within a hour of my call for the same day. Outstanding response time and extremely helpful. Definitely recommend HomeServe to everyone!
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5.0/5
5.0 /5
Professional phone representative took our late night call, and processed our need for interior gas line repair under contract plan. We appreciated the prompt response and contractor’s workmanship.
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5.0/5
5.0 /5
HomeServe has been very reliable. While I always hope I never have to use the service, it's comforting to know that HomeServe is there when things don't go as planned. It's been easy to request service and the contractors they work with have been great!
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5.0/5
5.0 /5
Technician found the problem being that the water heater pilot light needed to be restarted. He restarted it and waited to make sure it didn't go out again and that the water got hot and back to normal operating temperature. He couldn't explain why it want out in the first place or why the water temperature was fluctuating from super host to Luke warm before the pilot light went out. But water heater is functioning normally now.
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5.0/5
5.0 /5
The technician arrived within 2 hours of calling.Identified the problem immediately and ordered the part,which arrived in a week.The new part was installed upon arrival and the problem was resolved.
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1.0/5
1.0 /5
You failed to provide what you promised service emergency services from my home is infrastructuresTherefore, I’ve canceled my accounts
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3.0/5
3.0 /5
Really concerned about this service. I'm certain the water heater that was removed was under warranty. YET, HS has assessed us a fee for the new unit while receiving the warranty from the previous unit. When the previous unit was set, there was no charge to us. A fee was assessed for the replacement unit just set. I'm thinking HS has integrity issues. Would appreciate a call for an explanation. Thank you.
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5.0/5
5.0 /5
Our water heater died Saturday afternoon and the new one was installed by Monday morning. I was dreading weeks of cold showers but that didn't happen, thanks to HomeServe!