HomeServe
4.6/5
4.6 /5
9,015 Verified Reviews
45 Glover Ave, 6th Floor, Norwalk, CT 06851, US
(855) 336-2465
ABOUT US
At HomeServe USA, our mission is simple: To free our customers from the worry and inconvenience of home emergency repairs. And since 2003 we’ve been doing just that. We provide homeowners across the country with affordable home emergency repair plans that offer protection from the high cost of repair bills and provide help for home emergency repairs, all with just one phone call.
9,015 Verified Reviews
5.0/5
5.0 /5
Great he was in and out air working within a half hour. Just in time for the extreme heat

5.0/5
5.0 /5
Excellent . Knew what the problem was and corrected it. Cleaned up when the work was finished very polite.

5.0/5
5.0 /5
I had an electric issue and immediately called HomeServe. I provided all necessary information and they informed me they would have someone contact me. Sure enough I was contacted by Mr. Greg Smith from VITALIZE ELECTRIC COMPANY. Mr. Smith arrived at my house and was informed of the problem. He quickly found what the problem was, explained what he was going to do and got started to fix the problem. Mr. Smith was very knowledgeable, worked very quickly and corrected the problem. I was very pleased when Mr. Smith informed me that the problem was covered under my HomeServe policy. I have had this policy, and several others, with HomeServe for several years. I’m very glad I do and would recommend HomeServe to anyone. You just never know when the time comes that you’ll be needing their services.

5.0/5
5.0 /5
Home Serve stayed on top of my problem until it was resolved I am very pleased with the service I will add other things to my policy after I received the service I did from Home Serve Thanks again Home Serve

5.0/5
5.0 /5
Hi! I love your customer service professionalism, courtesy, Friendliness and overall helpfulness.But I was very disappointed that your office couldn’t find any help for me for three days after the big storm that flooded my basement.

4.0/5
4.0 /5
The experience was great. Because of the holiday we had to wait from Friday til Monday to get both sides of my kitchen sink unstopped. Your person who did the work was wonderful!!

5.0/5
5.0 /5
The first Plummer they arranged wasn’t available for almost 2 weeks. The second Plummer arrived at my home in about 2 hours.

5.0/5
5.0 /5
the technician was very personable knew what he was doing and fixed the problem

3.0/5
3.0 /5
Technician arrived in inappropriate attire as a repair service person. SomeCustomers may have been reluctant to let him into their home.

5.0/5
5.0 /5
THE REPAIRMAN WAS PLEASANT AND UNDERSTANDING. I EXPLAINED WHAT WAS WRONG.HE WENT TO THE UNIT AND STARTED TESTING THE WIRES. AT FIRST NOTHING WAS WORKING.HE WORKED WITH THE WIRES AND THEN THINGS STARTED TO WORK.