HomeServe
4.6/5
4.6 /5
9,015 Verified Reviews
45 Glover Ave, 6th Floor, Norwalk, CT 06851, US
(855) 336-2465
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ABOUT US
At HomeServe USA, our mission is simple: To free our customers from the worry and inconvenience of home emergency repairs. And since 2003 we’ve been doing just that. We provide homeowners across the country with affordable home emergency repair plans that offer protection from the high cost of repair bills and provide help for home emergency repairs, all with just one phone call.
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9,015 Verified Reviews
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5.0/5
5.0 /5
Customer Service was able to reach out to a supplier to get a hot water heater Replaced very promptly approximately one day after I found the claim and the plumber did an excellent job.
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1.0/5
1.0 /5
First of all the first guy you sent out was PA ULSAC he stole two things of Freon for me totaling $1000. You guys been trying to get it back. He won’t bring it back the second guy that came out seems like he fixed it and I still don’t have air and I’m sweating to death and now he’s telling me it’s gonna cost me $1400 to fix this. This is not what I signed up for the money that I’ve given you people already is a waste of money.
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5.0/5
5.0 /5
Reported a/c issue approximately one week ago. NO follow up by Home Serve since’
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5.0/5
5.0 /5
Fast and right
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4.0/5
4.0 /5
At first they sent a HVAC contractor when I had a plumbing issue. He called you guys and said he would not be able to fix the problem. Then you sent a plumbing company over and they did a great job to solve our problem.
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1.0/5
1.0 /5
Even though my claim involved one pipe that was not fixed in the first 3 times, Home Home Serve arbitrarily separated each call to come back to fix my clogged pipe into separate claims resulting in a denial to fix the pipe after the second attempt because they have a 2 claim limit. This was even after the plumber broke my pipe. I was left to fix it on my own. This is not insurance in my opinion it’s a scam. I have multiple properties and I will be looking for other options at insurance. It’s not worth the fight they have unlimited resources and simply stonewall me. BEWARE!
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5.0/5
5.0 /5
This is the first time I have used HomeServe, and I have been recommending them to neighbors. When I called for an appointment, the receptionist explained what I might expect when the team came. They arrived about four hours after I placed the call! They were pleasant and efficient. After they finished the work, they could have done a slightly better job cleaning up.
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5.0/5
5.0 /5
tech guy came on time, showed us the trouble, fixed it very happy thank you
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5.0/5
5.0 /5
I commend Pete and Ernesto for their professionalism in identifying and resolving my leaking water issue. Problem has been resolved and I am grateful for their efforts.
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5.0/5
5.0 /5
The response time was fast and the service was excellent. He was very kind and courteous