HomeServe
4.6/5
4.6 /5
9,094 Verified Reviews
45 Glover Ave, 6th Floor, Norwalk, CT 06851, US
(855) 336-2465
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ABOUT US
At HomeServe USA, our mission is simple: To free our customers from the worry and inconvenience of home emergency repairs. And since 2003 we’ve been doing just that. We provide homeowners across the country with affordable home emergency repair plans that offer protection from the high cost of repair bills and provide help for home emergency repairs, all with just one phone call.
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9,094 Verified Reviews
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5.0/5
5.0 /5
Always a pleasure working with gomeserve. It was fast and efficient service
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5.0/5
5.0 /5
E trembly timely and addressed a big job right away. Plumber was very nice
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5.0/5
5.0 /5
Very helpful and good customer service. Thanks
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5.0/5
5.0 /5
SERVICE WAS GREAT...HAD NEW WATER HEATER WITHIN DAYS....MUCH THANKS
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5.0/5
5.0 /5
The guy was terrific, he came in, looked at the problem and fixed it. no drama and very and very confident.confident
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1.0/5
1.0 /5
Plan does not cover repairs needed. This is not the first time.
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5.0/5
5.0 /5
I called to file the claim and the very next morning you guys had it fixed.
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5.0/5
5.0 /5
The customer service reps were nice and knowledgeable. Scheduling service was easy. The plumber, Tucker from His and Hers LLC, was excellent! He was very friendly, efficient and answered all my questions. I couldn’t believe how fast he fixed the issue! Thanks.
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2.0/5
2.0 /5
The tech fixed my furnace problem, but I have a problem with my AC unit and according to your representatives your policy doesn’t cover what’s wrong with my AC unit but yet each month I pay you over and over and over again the payment that you desire I’ve paid you for years now and I asked for one time to get my air conditioner, replaced or repaired and you tell me it doesn’t cover that so no I’m not happy with your service at all and I’m looking at plans to go elsewhere soon, after years of loyal commitment to your company I asked you to repair one thing and you tell me no your policy doesn’t cover that but every month I spend $47 a month or so every month and you take it every month and now you tell me that you can’t repair it. Very unhappy and I am looking at other plans to get away from your company, that’s my story and I’m sticking to it. You know you folks need to have some customer service classes because you stink in that area.
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5.0/5
5.0 /5
Plumber was very good!