Timely and professional, they were able to give me information about things I can do myself to help me around my house concerning the plumbing. Thanks

Made phone call to home serve. Immediate return call. Problem was resolved within 24 hours. Would highly recommend

If you were genuinely interested in feedback, you would make it possible to share feedback without having to give you the right to publish it or use it for promotional purposes

Excellent response to my home repair need. HomeServe quickly had a repairman on the line coordinating the visit to my home to get the job done and completed successfully.

We reported a major sewer line plug-up on Thursday am and 24 hours later two plumbers from local PlumbSmart in Asheville, NC arrived, confirmed and diagnosed the problem, roto-rooted our 175ft. sewer line and restored full service. Direct bill to Home Serve.We are satisfied customers. Thanks.

Technician was a good listener, problem solver

Fast, efficient and nice! Very satisfied with my experience.

Awesome service. Called in the morning and furnace was fixed that afternoon. Thank u

Initially I was told my problem was not covered by my insurance.

Response time was very good but service was not. Plumber was advised the clean out was in the garage and insisted on going through the kitchen sink access. About four hours later he advised he had heard it clear. He was loading his truck when I went in the garage and saw the disaster. He broke the pipes in the two joints - flooding the furnace room, ceiling area and 3/4 of the Garage with grey water. A plugged sink drain is over $10,000.00 in repairs !He looked and said, "Oh, your pipes must be bad and left saying someone would call." I'm sure the four hours of powered snake activity contributed greatly. I called our regular plumber and never heard from the Homeserve folks until we called them the following day. Two weeks later I'm still dealing with the damage !!