On time, did the job and went on to the next one!

I had major leak from second floor bathtub, leaking into the cupboard below. I invested in home serve for many major potential repairs plumbing being one. I called, checked my contract. This repair was totally covered. Service personnel were professional, kind , explained questions I had. Best investment I made

He was very respectful and knowledgeable.

Everything went smoothly from start to finish. Southside Excavating & Drain men were most informative, knowledgeable and very good. We recommend them with good experience and knowledge of their trade. We thank HomeServe for their quick to respond and the process going forward. We are very glad we have purchased these products through them. We feel secure in knowing that these products come in handy and HomeServe aims to please their customers. They all were very kind to help and answer any questions. Thank you very much

All the guys were great. And ask a question and they walk you through it

The gentlemen who came yesterday could not find a problem. He gave me some suggestions. I hope that the backing up of the shower does not continue to happen. It is frustrating.

Mike was very courteous and very knowledgeable. Told me he had been plumbing over 40 plus years. Showed and explained to me what he doing to fix my plumbing problem. Thanks Mike for a job well done!!

the representative spent very little time and unfortunately the problem was not resolved to my expectations

It was great job well done.

Main sewer line was backing up due to tree roots. Workers snaked the line about 60 foot, which was not the entire line. The line now flows, but is slow, so still partially obstructed by roots. Sewage smell in the basement when the washing machine empties.