very professional

Y'all sent out a company 2 weeks ago and said didn't have water leak, it was neighbor . I still have a big water mess every where in my yard. I should not be charged for that poor service.

They unclogged my bathtub the water is flowing down the drain now great job

Golden State Mechanical did an excellent job in repairing my heater. I was very happy with their work. They were very nice and friendly.

The person that answered the phone failed to document my repair request correctly. There were two problems, a slow draining shower and a facility backup with commodes overflowing. I had to call back and make a second request for shower drain repair.

Very satisfied with response time and successful completion of repair.

Prompt service and local plumbing service used for repair. Tech was knowledgeable, friendly & was able to identify the area of the leak and repair.

I appreciate having this coverage. What I didn't like was that no one from HomeServe contacted me after I made the initial call to advise me if they found a Contractor that could help me. I called HomeServe three times within a two hour period to see if they found a Contractor. Finally, after almost two and one-half hours, a Contractor finally called me. Unfortunately, I had to wait till the following day until my problem could be resolved.

went through 2 contractors before the problem was fixed

It took too long to get an appointment.Technician did a good job but I had to call three times to get an explanation for the additional expense.