HomeServe
4.6/5
4.6 /5
9,079 Verified Reviews
45 Glover Ave, 6th Floor, Norwalk, CT 06851, US
(855) 336-2465
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ABOUT US
At HomeServe USA, our mission is simple: To free our customers from the worry and inconvenience of home emergency repairs. And since 2003 we’ve been doing just that. We provide homeowners across the country with affordable home emergency repair plans that offer protection from the high cost of repair bills and provide help for home emergency repairs, all with just one phone call.
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9,079 Verified Reviews
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3.0/5
3.0 /5
Service Provider never reached outHad to keep calling an agent to try to contact themYou need better service providers
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5.0/5
5.0 /5
They were very kind and helpful. I love that all this service is available and have all this for in one on call service. Thank you
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4.0/5
4.0 /5
The service men were pleasant, easy to talk to and very informative. They did their jobs with evident knowledge of their jobs and they worked efficiently and quickly. I would recommend their company for anyone that had a need!!
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2.0/5
2.0 /5
Misdiagnosed the problem and gave me a verbal quote of 850.00? Thanks unbelievable
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5.0/5
5.0 /5
Fast turnaround. Had a leak behind the wall. I went online submitted my claim received a call right away for the plumber to come out. I was kept abreast of what company was being used, the time they were coming and an alert to say he was in his way. It was definitely a hassle free service. Glad I decided to purchase HomeServe.The plumber that came I had to tell him to open the wall. He was about to leave and leave the water still coming out of the pipe. I don’t blame that on HS. I blame it on the plumbing company, perhaps he was a little inexperienced. Once he opened one wall he did do a good repair job.
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1.0/5
1.0 /5
You sent over people that were wholly unqualified and were watching YouTube videos to figure out how to perform the repair. Not only did they misdiagnose the problem, but they prevented other companies from doing any service on the unit because the repair firms refused to touch the dishwasher after it The first company tried to repair it. It took well over a month and nothing was fixed.
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5.0/5
5.0 /5
Carl arrived on time, was professional and helpful in assessing the issue. He made helpful recommendations. Thank you.
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5.0/5
5.0 /5
The plumbers were excellent! They were courteous, on time and knowledgeable! Our drain line is now working well...
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3.0/5
3.0 /5
The only issue I have is the HVAC companies you use fail to respond to service request. Royal Air responded but tech could not fit in the attic space. Three other companies were requested with no response. We still need our HVAC system fixed and it’s been over a week.
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5.0/5
5.0 /5
Very easy to talk to, very quick response to assist us. Overall a great experience.