HomeServe
4.6/5
4.6 /5
9,015 Verified Reviews
45 Glover Ave, 6th Floor, Norwalk, CT 06851, US
(855) 336-2465
ABOUT US
At HomeServe USA, our mission is simple: To free our customers from the worry and inconvenience of home emergency repairs. And since 2003 we’ve been doing just that. We provide homeowners across the country with affordable home emergency repair plans that offer protection from the high cost of repair bills and provide help for home emergency repairs, all with just one phone call.
9,015 Verified Reviews
5.0/5
5.0 /5
The service was timely and the issue was expertly resolved; plus the contractor cleaned up after the job

5.0/5
5.0 /5
Prompt, no hassle, professional & capable service provider, very satisfying!

4.0/5
4.0 /5
Had a different plumbing for a second opinion. He found the problem and saved me from having to pay out a lot of money which wasn't necessary.

5.0/5
5.0 /5
He knew just what was wrong very fast and efficient. THANK YOU

3.0/5
3.0 /5
We had a water leak in our basement and filed a claim with Homeserve. Homeserve was very quick about sending a plumber out to assess the leak. However, the plumber was not able to find the leak. He told us it might be a foundation issue. Then, Homeserve sent another plumber out for a second opinion. He also could not find the problem. He told us it may be a HVAC issue or foundation. So we called our HVAC tech out and he located the leak from pipe burst in the drywall behind the shower, which is a plumbing issue. Thankfully, HVAC tech was able to fix the leak. Currently, we have a reimbursement claim with Homeserve for the HVAC payment we made upfront. Hopefully, we will receive the reimbursement from Homeserve soon.

5.0/5
5.0 /5
AWESOME SERVICE

5.0/5
5.0 /5
The service was great. Good communication from time of request through the service technicians visit and afterwards. Easy to manage. My Son uses another company that gave him the runaround for two (2) months. My first visit pretty much paid for the coverage. Thumbs UP here.

5.0/5
5.0 /5
Prompt scheduling, remedied the problem. Pleased with service.

1.0/5
1.0 /5
Homeserve provides a service, but it seems that there are a lot of issues that happen, that are not covered for a plumbing situation. Knocking pipes, converters, sprinkler system, leaks, all of which aren’t the owners fault. It’s frustrating to pay for a service, but it covered basically nothing.

5.0/5
5.0 /5
Repair person was excellent