HomeServe
ABOUT US
At HomeServe USA, our mission is simple: To free our customers from the worry and inconvenience of home emergency repairs. And since 2003 we’ve been doing just that. We provide homeowners across the country with affordable home emergency repair plans that offer protection from the high cost of repair bills and provide help for home emergency repairs, all with just one phone call.
9,015 Verified Reviews
Philip
•
Dec 12, 2022
Overall we are extremely pleased with Hone Serv. We had an issue with one of the plumbers they sent but ultimately Home Serv stood with us. Out of four plumbers so far sent for four different issues three of the four were trustworthy and solved the problem. The fourth solved the problem but tried to overcharge by an awful lot .
Janet
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Dec 12, 2022
Not as good as usual. I was disappointed in the way my claim was handled by the one responsible for scheduling. Nichol was wonderful and helped me get things straightened out.
S
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Dec 12, 2022
The contractor you sent to do the repair was absolutely top notch. Thank you for your quick response to our problem.
Jeff
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Dec 12, 2022
Billy was great. This was the second time he came to fix a plumbing problem. He deserves a Christmas bonus!
Judith
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Dec 12, 2022
Had a plumbing leak in kitchen sink. Homeserve sent out a good company and they fixed my problem.
Carey
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Dec 12, 2022
Issue was handled professionally and with concern.The contractor chosen did the job swiftly and was polite.
David
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Dec 12, 2022
Company had to come out twice. First time, they did not find the leak and said it was the sprinkler system. When we checked the sprinkler system, the leak was still there. Finally called them out and they found it with our help. This leak was approximately 500 gallons/month. the problem was going on for a while and the lack of knowledge of the first team cost a minimum of 1000 gallons. Once they found the problem the repair was quick and performed properly. The extra cost of the water during a drought is the reason for the reduced rating.
Willard
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Dec 12, 2022
we were very pleased with the men you sent out. The resolved the issue and assured us that everything is fine
Ricky
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Dec 12, 2022
Very nice person at HomeServe and thorough. Repair company contacted me in minutes and arrived to complete the repair the same day!
Sheldon
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Dec 12, 2022
We were scheduled on Thursday, 12/01/22 between the hours of 8:00pm and 12:00pm. We waited till 1:30pm. We never received a phone call from HomeServe nor from Blue Vision Appliance Repair as to when the repair person would be available. I called HomeServe in PROTEST because my wife and I are both doctors and have appointmentswith patients in the afternoon. This was the reason for our need to have the repair in the morning. The person with whom I spoke was not helpful and asked for a later app