HomeServe
4.6/5
4.6 /5
9,094 Verified Reviews
45 Glover Ave, 6th Floor, Norwalk, CT 06851, US
(855) 336-2465
ABOUT US
At HomeServe USA, our mission is simple: To free our customers from the worry and inconvenience of home emergency repairs. And since 2003 we’ve been doing just that. We provide homeowners across the country with affordable home emergency repair plans that offer protection from the high cost of repair bills and provide help for home emergency repairs, all with just one phone call.
9,094 Verified Reviews
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1.0/5
1.0 /5
I have used Home Serve for several years and loved it but the second time I had a pool / spa issue they refused to cover it saying it wasn’t covered but yet they paid last year 2025 to replace the motor and now they are telling me i dont had be coverage en been thou i paid for it and its in my contract. Got tired of arguing with them and had somebody come and fix it on my own dime

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5.0/5
5.0 /5
Thank youExcellent assistanceK Fennell

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5.0/5
5.0 /5
I have used HomeServe several times in past years. They are fast and efficient. Stott plumbing is the contractor you use and always have been very professional and their service is 1st class. I had a clogged basement sewer drainand Bryson and Christian worked very hard to clear the drain. They were on time, fast, clean and did a superb job !Thanks to both Home Serve and Stott plumbing, you're the best !

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1.0/5
1.0 /5
The supervisor didn’t call to discuss the issue with my Central air unit so I was forced to Cxl contactPoor customer service

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5.0/5
5.0 /5
Kevin was fast, knowledgeable, and efficient.

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5.0/5
5.0 /5
The Rooter Man came through and fixed the drain with my kitchen sink.

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5.0/5
5.0 /5
Great experience and on time

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1.0/5
1.0 /5
Needed a hot water heater. Had estimates and everything needed for service. Home serve requested that I pay for all of the service and they would give $800.00 of the service. I had no follow up or any help. I am 75 years old. Will never trust them and pray they do not treat another senior or any one the way they treated me. Did not care.

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1.0/5
1.0 /5
Worst home warranty company I’ve ever encountered.Always excuses and poor performance.More than half the time elected to preform out of my own pocket as I could no longer wait for them finding a cheap contractor.Never ever again.

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5.0/5
5.0 /5
Very Reliable