HomeServe
4.6/5
4.6 /5
9,015 Verified Reviews
45 Glover Ave, 6th Floor, Norwalk, CT 06851, US
(855) 336-2465
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ABOUT US
At HomeServe USA, our mission is simple: To free our customers from the worry and inconvenience of home emergency repairs. And since 2003 we’ve been doing just that. We provide homeowners across the country with affordable home emergency repair plans that offer protection from the high cost of repair bills and provide help for home emergency repairs, all with just one phone call.
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9,015 Verified Reviews
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5.0/5
5.0 /5
Customer service was very helpful and outstanding.
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5.0/5
5.0 /5
The technician was professional and knowledgeable. Very pleasant and prompt!
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5.0/5
5.0 /5
Great & Prompt Service!
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5.0/5
5.0 /5
GOOD JOB THANX
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4.0/5
4.0 /5
The work was completed satisfactorily but it took 3 days to get the service provider here
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5.0/5
5.0 /5
From the time the representative said I would need a new tank was one day, the tank was available and installed within two hours. I was given information about the tank and all was clean when done.
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5.0/5
5.0 /5
Tech was courteous and professional.
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5.0/5
5.0 /5
Called claims dept. Got an appointment the same day. So far everything is working ok.
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5.0/5
5.0 /5
The electrician came on schedule and found the problem immediately.
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1.0/5
1.0 /5
I reported a water supply line leak to HomeServe on September 8. I asked if the work could be placed with True Plumbing who had done excellent work on a previous occasion. HomeServe placed the job with Kremer (sic?) plumbing. They came out the same day. But we never saw them again. I called HomeServe on Sept 14, 17, and 19. On the 14th contact with Kremer got reassurances. On the 17th I called 811 and found no ticket had been requested for our address. The latter calls resulted in no contact with Kremer , as I understand it. Finally on Sept 20 discussion with HomeServe placed the job with True Plumbing who has been working closely with us with the current issue being getting 811 to mark the lines. Meanwhile the water has been flowing at an estimated rate of $30 per day. ....About $600 since the leak was reported. Selection of the wrong plumbing contractor resulted in a 12 day delay in getting the work started.