HomeServe
4.6/5
4.6 /5
9,015 Verified Reviews
45 Glover Ave, 6th Floor, Norwalk, CT 06851, US
(855) 336-2465
ABOUT US
At HomeServe USA, our mission is simple: To free our customers from the worry and inconvenience of home emergency repairs. And since 2003 we’ve been doing just that. We provide homeowners across the country with affordable home emergency repair plans that offer protection from the high cost of repair bills and provide help for home emergency repairs, all with just one phone call.
9,015 Verified Reviews
4.0/5
4.0 /5
Home Serve is excellent. The company they sent, sent an inexperience plumber. However, the second plumber was excellent.

5.0/5
5.0 /5
Very Good and prompt serviceThank you

5.0/5
5.0 /5
Timely response, dedicated workers, friendly service.

5.0/5
5.0 /5
The 2nd company sent was good. Gave very clear information, listened and answered all questions.The first company they told me was coming; never called for 2 weeks, or showed up.

5.0/5
5.0 /5
Timely service.

1.0/5
1.0 /5
Upon calling in my service request. Customer service reps were not familiar with the contract and repeatedly stated my request was not covered. I had to direct them to the contract and page indicating service was covered. the contract plumber that was sent out was unprofessional and rude and was asked to leave from my home.

5.0/5
5.0 /5
Cameron was on time, efficient and professional but personable.

3.0/5
3.0 /5
Service person identified that a line leak was present where the water company failed. However, he told me the water meter was defective and I should notify the water company. The water company then found the meter working properly and the leak was from the main to the meter not from the meter to my house.My thanks to your guy for setting this all in motion.

5.0/5
5.0 /5
The plumber you sent (David, I believe his name was, from Total Plumbing) was excellent. He was knowledgeable, efficient, thorough, and good at communication, answering any questions I had as to why I had the leak under my kitchen sink in the first place. After he installed that "S" shaped pipe (called a P trap, I believe) very sturdily, he then filled my sink with water to be sure it didn't leak. He even went down my basement where the water pipes originate to be sure everything was all right at the source. His work was done very well and I've had no problems whatsoever since. Thank you, David, for such a good job.

5.0/5
5.0 /5
I enlisted in the sewer service, called when an issue came up.Received prompt action and contractor did a excellent job!I highly recommend joining.