HomeServe
4.6/5
4.6 /5
9,015 Verified Reviews
45 Glover Ave, 6th Floor, Norwalk, CT 06851, US
(855) 336-2465
ABOUT US
At HomeServe USA, our mission is simple: To free our customers from the worry and inconvenience of home emergency repairs. And since 2003 we’ve been doing just that. We provide homeowners across the country with affordable home emergency repair plans that offer protection from the high cost of repair bills and provide help for home emergency repairs, all with just one phone call.
9,015 Verified Reviews
1.0/5
1.0 /5
Bad five years with you guys and what you are doing with me thanks all the service goodbye

5.0/5
5.0 /5
We were called immediately after I called Homeserve. The technician made an appointment for the next day and he was great! Very friendly, thorough, gave great explanation of our problem, and fixed our problem.

5.0/5
5.0 /5
He was professional and did a great job I have no complaints

5.0/5
5.0 /5
great contractor you sent outdid the work in a timely fashion and was on time for appt.

5.0/5
5.0 /5
As usual, the staff at home serve were knowledgeable, professional and concerned for our well being. They had the contractor, who was also knowledgeable and personable contact us very quickly to arrange a time to service our AC. The contractor quickly had our system up and running

5.0/5
5.0 /5
Called first time had water pipe burst shut water off waited 3 hours for plumber to call no one called called back to to see what’s going on talked to Brian second time very good to talk too handled the problem and had us a plumber to our house in a hour

5.0/5
5.0 /5
Professional attitude and work. Thank you.

3.0/5
3.0 /5
The CSRs were very pleasant. I called on a Tuesday morning to have someone out to unclog my bathtub/shower (it the only one I have) the CSR said I would be getting a call to scedule someone to come out; Wednesday morning came, still did not receive a call so I called again, was put on hold while the CSR spoke to dispatch, was told some would call to set up a time for Thursday morning; Thursday morning came still no call, so I called, again, after a brief hold the CSR told me someone would be out that afternoon (I did nt speak to dispatch). The plumber did come a few hours later-he was very pleasant and professional- it only took a few minutes to unclog the drain but it should have taken 3 calls from me to get a plumber out.

5.0/5
5.0 /5
on time and diagnosed problem

4.0/5
4.0 /5
Th technician did not have a camera. But did what he could with what he had. Might happen again he said.